Shift Leader Resume Example
Currently I am about to graduate high school as a dual enrollment student with Daytona State Community College. Having a few seasonal and part time positions has given me the opportunity to meet a wide variety of people. The opportunities that have been given to has helped develop me into a responsible young adult with many new skills. Recently I turned eighteen years old and I am about to graduate with my high school diploma and continue my education at Daytona State Community College. My family and I have recently moved to Orange City from Port Orange and my goal is to start a career closer to home. My previous positions have mainly been in the customer service food industry, but I would like to expand my skills. Previous employers have stated that I am a quick study, team player, goal oriented, and posses great organizational skills. By giving me the opportunity to join your team, I can reassure you that I am the right candidate for the position.
|
|
Domino's Pizza – Euless , TX
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales number.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Completed efficient table resets by wiping down surfaces and refilling condiments.
Krystal – Hill , TN
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Counted cash in register drawer at beginning and end of shift.
- Answered questions about store policies and concerns to support positive customer experiences.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained composure and work quality while under stress.
Capita Plc. – Bexley , OH
- Monitored food preparation, production and plating for quality control.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using a point system.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Monitored dining room and guest flow to maximize table usage and minimize wait times.
- Assisted managers with quickly resolving service- and food-related issues.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Alberto's Italian Restaurant – City , STATE
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Monitored dining room and guest flow to maximize table usage and minimize wait times by [Number]%.
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Informed servers of newly seated parties for speedy service.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Assisted cashiers with processing customer payments and documenting orders.
Atlantic High School - City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Completeness
- Word choice
- Length
- Measurable results
- Strong summary
Resume Overview
School Attended
- Atlantic High School
- Daytona State College
Job Titles Held:
- Shift Leader
- Crew Member
- Trainer
- Hostess /Table Busser
Degrees
- High School Diploma : 05/2020
Associate of Science
Similar Resumes
