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Shift Leader Resume Example

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SHIFT LEADER
Summary

People-oriented Shift Leader effective in successfully executing new initiatives. Committed to creating a workplace culture that is consistent with the organization's mission and values. Looking for a new role where hard work and dedication will be highly valued.

Skills
  • Cash Handling, Point of Sale machinery, Microsoft Office, Inventory, Customer Service, Housekeeping,
  • Clerical, Front Desk, Fast Food
  • Blueprints
  • Cash Handling
  • Handling cash
  • Cash register
  • Clerical
  • Credit /debits
  • Customer Service
  • Fast
  • General manager
  • Maintain inventory
  • Inventory
  • Issue receipts
  • Laundry
  • Machinery
  • Mark
  • Microsoft Office
  • Neat
  • POS
  • Selling
  • Sales
  • Phone
  • Team supervision
  • Quality assurance controls
  • Workforce training
  • Continuous improvements
Experience
Company Name | City, StateShift Leader10/2018 - 04/2020
  • Complied with all company safety procedures, policies and regulations to promote safe working environment.
  • Trained and supervised team member to maximize performance and meet daily objectives.
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Reviewed applicant resumes and recommended top candidates for hiring.
  • Trained and supervised staff members.
  • Assessed employees' strengths and delegated tasks based upon expertise and knowledge.
  • Increased overall team efficiency and productivity.
  • Allocated tasks to employees daily and monitored activity and task completion.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Participated in daily shift exchanges to coordinate tasks and handle special needs.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Mentored team members on techniques necessary to complete job tasks.
  • Cross-trained in every store role to maximize operational knowledge.
Company Name | City, StateAssistant Manager02/2015 - 08/2018
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Delegated daily tasks to team members to optimize team productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Company Name | City, StateFront Desk Receptionist / Laundry12/2017 - 03/2018
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Computed guest billings and posted charges to room accounts.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Reported all maintenance issues to the housekeeping status board.
Company Name | City, StateInspector/Assembler11/2013 - 08/2014
  • Tested individual items and retrieved samples for further evaluation.
  • Developed and implemented inspection procedures, policies, best practices and competency requirements.
  • Analyzed shipping documentation and machinery schematics.
  • Filled out and submitted logs and paperwork on-time.
  • Adhered to all applicable compliance regulations regarding processes and subject materials.
  • Supervised and coordinated inspection activities, workflows and inspectors to achieve quality control benchmarks as well as to manage and maintain inspection facilities.
  • Trained and mentored new employees to maximize satisfaction and performance.
  • Identified acceptable components and rejected defective products.
  • Inspected and tested final products to verify conformance to established tolerances.
  • Positioned and aligned components to complete accurate assembly work.
  • Checked parts against stock lists, blueprints and materials specifications to verify compliance with standards.
  • Used established assembly instructions to complete jobs in efficient and accurate manner.
Education and Training
Peck Jr./Sr. High School | CityHigh School Diploma05/2008
Accomplishments
Philips
  • Earned "John Phillip Susa Award" in 2008.
Certifications

ServSafe Food Production Manager Certification - Expires November 11, 2021

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Resume Overview

School Attended

  • Peck Jr./Sr. High School

Job Titles Held:

  • Shift Leader
  • Assistant Manager
  • Front Desk Receptionist / Laundry
  • Inspector/Assembler

Degrees

  • High School Diploma

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