Shift Leader Resume Example Popeyes Louisiana Kitchen

SHIFT LEADER

Summary

Motivated hard working employee enthusiastic about helping team members meet and exceed company targets with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Energetic Stocker with 2 -years background stocking shelves for companies. Courteous and cordial individual with expertise in shipping and receiving and conducting physical inventories. Superb problem-solving, communication and time management abilities.

Skills

Client support
Process Improvement
Issue resolution
Fast learner
Eager to learn
Production specifications

Stock Rotation
Communications
Managing activities
Communication and presentation
Packaging orders

Experience

Shift Leader / Popeyes Louisiana Kitchen - Houma, LA12/2018 - 02/2020

Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
Trained and supervised team member to maximize performance and meet daily objectives.
Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
Participated in daily shift exchanges to coordinate tasks and handle special needs.
Allocated tasks to employees daily and monitored activity and task completion.
Mentored team members on techniques necessary to complete job tasks.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with the company guidelines to keep products within tight tolerances.
Complied with all company safety procedures, policies and regulations to promote safe working environment.

Prep Cook / Copeland's Of New Orleans - Houma, LA02/2017 - 05/2018

Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Maintained clean and orderly appearance throughout kitchen and dining area.
Kept stations stocked and ready for use to maximize productivity.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Adhered to all regulatory standards regarding safe and sanitary food prep.
Executed proper techniques when preparing menu item ingredients.
Rotated stock items and ingredients to maintain efficiency and freshness.
Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
Made all meals in accordance with company standards and requirements.
Sliced and meats to prepare for cooking and assembly of menu items such as crawfish bread and pluck ducks .
Verified food was cooked properly by regulating temperature of ovens, broilers, grills and roasters.
Cooked food following specific measurements and recipes.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
Executed proper techniques to prepare menu item ingredients.
Offered support to other stations in high-volume shifts or as needed.
Assisted with training and development of new talent.
Identified machine malfunctions, leading to cost-saving repairs.
Organized and labeled stock of ingredients, keeping at appropriate temperatures.
Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
Dressed, seasoned and garnished appetizers and salads to prepare for food service.
Maintained quality and freshness of food by rotating stock.
Completed more than [Number] orders each shift with focus on quality and efficiency.
Prepped vegetables and ingredients by washing, chopping, and dicing.

Stocker / Walmart - Houma , LA 03/2015 - 11/2017

Palletized merchandise for easy movement to sales floor locations.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Updated signage to reflect new pricing or temporary promotional strategies.
Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways.
Assisted customers by locating items and moving heavy purchases to vehicles.
Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Removed debris from aisles to avoid blocking customers or adding any safety concerns.
Stocked and rotated products, supplies and paper goods.
Lifted materials weighing up to 50 pounds on regular basis to transport items to proper warehouse locations.
Properly disposed of debris and box packaging.
Moved and rebuilt shelves, racks, and displays to increase visibility of merchandise.
Checked shelves to ensure adequate stock.
Blocked and faced all products on shelves and displays to meet company policies.
Monitored the work space to ensure that it was neat, orderly and safe.
Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.

Education and Training

H L Bourgeois - Gray , LA05/2013High School Diploma

Resume Overview

Companies Worked For:

Popeyes Louisiana Kitchen
Copeland's Of New Orleans
Walmart

School Attended

H L Bourgeois

Job Titles Held:

Shift Leader
Prep Cook
Stocker

Degrees

H L Bourgeois - Gray , LA 05/2013 High School Diploma

Shift Leader Resume Example

Resume Score: 80%

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