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Shift Leader Resume Example

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SHIFT LEADER
Professional Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Skills
  • Inventory control and record keeping
  • Staff scheduling
  • Point of Sale (POS) system operation
  • Marketing and advertising
  • Passion for customer satisfaction
  • Results-oriented
  • Adhere to company policies and customer satisfaction
  • Food Sanitation License
Work History
Shift Leader11/2006 to 05/2008
Dairy Queen – Dallas , TX
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
General Manager05/2008 to 03/2012
Greco – Champlin , MN
  • Carefully interviewed, selected, trained and supervised staff.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Led and directed team members on effective methods, operations and procedures.
  • Prepared for and executed new menu implementations.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Bartender/Server05/2012 to 11/2014
Three Rivers Casino – Coos Bay , OR
  • Greeted guests in a timely and professional manner.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Received beverage orders from wait staff and delivered beverages to guests.
  • Maintained full knowledge of beverage lists and promotions.
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Managed strict beverage control to minimize waste.
  • Upheld strict cash handling procedures.
  • Conducted monthly inventory.
  • Closed out cash register and prepared cashier report.
  • Consistently used suggestive selling techniques.
Personal Homecare Assistant12/2012 to Current
Department Of Rehabilitation Services – City , STATE
  • Helped with clients daily needs.
  • Prepared healthy meals for clients.
  • Completed laundry duties.
  • Assisted with personal hygiene.
  • Helped organize and administer daily prescriptions.
  • Helped clients manage monthly expenses.
  • Completed normal yard maintenance.
Education
BBA: Lake Land Community College- City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info

Resume Overview

School Attended

  • Lake Land Community College

Job Titles Held:

  • Shift Leader
  • General Manager
  • Bartender/Server
  • Personal Homecare Assistant

Degrees

  • BBA :

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