Jessica Claire
, , 100 Claire St. 10th Floor (555) 432-1000,

Dedicated Shift Leader promotes quality assurance, issue resolution and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders. Focused Shift Leader proudly offers background in evaluating tasks to promote continuous improvement. Courteous and cordial with strong desire to coach and train employees to reach maximum potential. Offers team holistic view of workplace and helps negotiate conflicting priorities within and between teams. Personable Teacher's Aide versed in motivating students to achieve and exceed academic and personal goals. Extensive knowledge of standardized testing requirements. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success. Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.

  • Behavior modification
  • Educational support
  • Social integration
  • Teacher assistance
  • Friendly, positive attitude
08/2020 to Current Shift Leader Goodwill Industries Of Central Oklahoma | Shawnee, KS,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Organized daily workflow and scheduled staff vacations for adequate coverage.
  • Reviewed applications and resumes and recommended top candidates for interviews.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
  • Managed and mentored 30 staff members.
  • Documented receipts, employee hours and inventory movements.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Created and improved daily operational plans, including production schedules and optimizing task flows.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
05/2017 to Current Assistant Circle K Stores, Inc. | Blaine, MN,
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Greeted clients, assisting operations by performing entrance interview tasks to determine need.
  • Managed phone calls from clients during executives' absences and delivered informative answers to questions.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Handled data entry tasks with high levels of speed and accuracy.
  • Organized personal tasks to free up executive to handle professional matters.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Coordinated resources, documents and schedules to meet challenging deadlines.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Produced timely and accurate status updates and routine inquiry letters.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Managed provider calendars by adding new appointments and rebooking patients to accommodate last-minute schedule changes.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Updated business forms to streamline processing and improve efficiency.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
10/2020 to 11/2021 Concession Stand Worker Emerald Downs | Auburn, WA,
  • Received orders and fulfilled orders quickly and efficiently.
  • Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Served food and beverages with focus on quality items and superior service.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Monitored supply inventory and replenished at end of each day to prepare for next event.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Worked with teammates and openly invited coaching from management team.
  • Answered patron questions about menu items, pricing and potential food allergy risks.
  • Made and served coffee, tea and fountain drinks.
02/2020 to 08/2020 Mentor Teacher Joliet Public Schools District 86 | Joliet, IL,
  • Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
  • Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
  • Maintained focused, inclusive and supportive learning environments.
  • Organized and maintained all shelves to achieve orderly appearance. magazine collection.
  • Met with parents about student needs to garner additional support.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Expected in 05/2020 High School Diploma | Dunwoody High School, Dunwoody, GA GPA:

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Job Titles Held:

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  • Assistant
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  • High School Diploma

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