Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and trainer of employees to maximize productivity. Consistently recognized for hard work, attention to detail and achievement of goals.

Having 10 years professional experience in medical community; compassionate, personable individual looking for a position as a Certified Nursing Assistant. Bringing extensive training and CNA certification, and a high degree of enthusiasm towards the well-being of residents

  • Team Oversight
  • Conflict Resolution
  • Cash Handling
  • Staff Management
  • Employee Training
  • Health and Safety Standards
Work History
08/2020 to 06/2021 Shift Leader Bowlero Corp | Woodridge, IL,
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference purposes.
  • Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collected, arranged and input information into database system.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
10/2019 to 02/2020 Personal Care Assistant Accurate Home Care | Mankato, MN,
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Scheduled and accompanied clients to medical appointments.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted disabled clients to support independence and well-being.
  • Developed rapport to create safe and trusting environment for care.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
04/2015 to 01/2016 Personal Care Assistant Accurate Home Care | Mendota Heights, MN,
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Supervised daily activities and provided assistance to staff.
  • Documented vitals, behaviors and medications in client medical records.
06/2013 to 01/2015 Certified Nursing Assistant Hca | Brentwood, TN,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Expected in 06/2010 High School Diploma | Nottoway High School, Nottoway, GPA:
Additional Information
  • Evaluated and screened over individual 100 patients, ensuring all vital signs, weight and urine testing were conducted enabling further follow-on care in accordance with daily, weekly, monthly routine Coordinated daily hygiene, including bathing/showering, shampooing, shaving, oral/teeth-denture cleaning, nail care applying lotion and nutritional dietary services for over 100 patients resulting in a high quality of service
  • Familiarized and facilitated use of gloves, protective cream, mouthwash, toothpaste, hoyer lifts, standup lifts, wheelchairs, bed pans, urinal and hats, catheters, enemas, ambulation gait belts, walkers and canes ensuring all resources and physical assets were used correctly patients Computer skills Mastery of Microsoft Office

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School Attended

  • Nottoway High School

Job Titles Held:

  • Shift Leader
  • Personal Care Assistant
  • Personal Care Assistant
  • Certified Nursing Assistant


  • High School Diploma

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