Shift Leader resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
I can adapt to new environments well and work great with others. I can learn in a timely manner. I am good at learning where things go and how to organize them properly. I can order truck. Also, able to put away the truck, make trays for customers. Any complaints from customers I can resolve.
Skills
Client support
Process improvement
Team supervision
Issue resolution
Equipment assembly
Team building
Problem resolution
Relationship development
Communications
Education and Training
Great Lakes Institute of TechnologyErie, PAExpected in ā ā:Veterinarian Assisting - GPA:
Experience
Jimmy John's - Shift Leader Hilliard, OH, 02/2020 - Current
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Maintained visually appealing and effective displays through use of lighting and signage.
Inspected incoming supplies to conform with materials specifications and quality standards.
Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Reviewed applications and resumes and recommended top candidates for interviews.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Complied with company safety procedures, policies and regulations to promote safe working environment.
The Tjx Companies, Inc. - Cashier Greensburg, PA, 03/2020 - 05/2020
Helped customers find specific products, answered questions and offered advice.
Scanned customer purchases, supporting transactions to streamline sales process.
Processed returned items in accordance with store policy.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
Resolved issues with cash registers, card scanners and printers.
Operated cash register, collected payments and provided accurate change.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Inspected items for damage and obtained replacements for customers.
Processed customer payments quickly and returned exact change and receipts.
Spectrum Health - Hot Foods Cook Middleville, MI, 08/2018 - 12/2019
Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Reviewed recipes to determine exact measurements and ingredients to create dishes.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Maintained highest standards of [Type] product quality.
Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Kept stations stocked and ready for use to maximize productivity.
Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Albertsons Companies - Deli Clerk Kenai, AK, 08/2018 - 12/2019
Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
Checked signage and pricing to verify accurate displays on counters and in cases.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Made orders by slicing, weighing, packaging and pricing meats and cheeses.
Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Cleaned utensils, dishes and glasses for customer use.
Organized ingredients and restocked supplies to prepare for busy periods.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Cross-trained in other kitchen positions to support team and meet customer needs.
Documented and entered special orders for event catering and party trays using [Software].
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
Created aesthetically pleasing food arrangements for special orders and party trays.
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