LiveCareer-Resume

Shift Leader resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

I can adapt to new environments well and work great with others. I can learn in a timely manner. I am good at learning where things go and how to organize them properly. I can order truck. Also, able to put away the truck, make trays for customers. Any complaints from customers I can resolve.

Skills
  • Client support
  • Process improvement
  • Team supervision
  • Issue resolution
  • Equipment assembly
  • Team building
  • Problem resolution
  • Relationship development
  • Communications
Education and Training
Great Lakes Institute of Technology Erie, PA Expected in : Veterinarian Assisting - GPA :
Experience
Jimmy John's - Shift Leader
Hilliard, OH, 02/2020 - Current
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Maintained visually appealing and effective displays through use of lighting and signage.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Reviewed applications and resumes and recommended top candidates for interviews.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
The Tjx Companies, Inc. - Cashier
Greensburg, PA, 03/2020 - 05/2020
  • Helped customers find specific products, answered questions and offered advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed returned items in accordance with store policy.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Inspected items for damage and obtained replacements for customers.
  • Processed customer payments quickly and returned exact change and receipts.
Spectrum Health - Hot Foods Cook
Middleville, MI, 08/2018 - 12/2019
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Reviewed recipes to determine exact measurements and ingredients to create dishes.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Maintained highest standards of [Type] product quality.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Kept stations stocked and ready for use to maximize productivity.
  • Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Albertsons Companies - Deli Clerk
Kenai, AK, 08/2018 - 12/2019
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Cleaned utensils, dishes and glasses for customer use.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Documented and entered special orders for event catering and party trays using [Software].
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Created aesthetically pleasing food arrangements for special orders and party trays.

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Resume Overview

School Attended

  • Great Lakes Institute of Technology

Job Titles Held:

  • Shift Leader
  • Cashier
  • Hot Foods Cook
  • Deli Clerk

Degrees

  • Some College (No Degree)

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