Livecareer-Resume

Shift Leader Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Multi-tasking Shift Leader well-known for successfully executing new initiatives. Dedicated to creating a workplace culture consistent with the organization's mission and values. Pursuing a new role where hard work and dedication will be highly valued. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable with ability to coach and train employees to maximize productivity.

Skills
  • Team Oversight
  • Conflict Resolution
  • Inventory Control
  • Cleaning
  • Health and Safety Standards
  • Customer Complaint Resolution
  • Daily Workflows
  • Scheduling
  • Sales
  • Store Merchandising
  • Point of Sale Systems
  • Quality Management
Education
Parowan High School Parowan, UT Expected in 05/1988 High School Diploma : - GPA :
Work History
Pilgrim's Pride Corp. - Shift Leader
Columbus, OH, 02/2014 - Current
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Enforced company policies and regulations with employees.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Coached team members in techniques necessary to complete job tasks.
  • Alerted customers to upcoming sales events and promotions.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
The Cato Corporation - Store Manager
West Columbia, SC, 03/2005 - 01/2014
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Rotated merchandise and displays to feature new products and promotions.
  • Created work schedules according to sales volume and number of employees.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
  • Supervised guests at front counter, answering questions regarding products.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
The Cato Corporation - Store Manager
Atlanta, GA, 02/1996 - 02/2005
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Rotated merchandise and displays to feature new products and promotions.
  • Created work schedules according to sales volume and number of employees.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
  • Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

91Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Parowan High School
Job Titles Held:
  • Shift Leader
  • Store Manager
  • Store Manager
Degrees
  • High School Diploma

Similar Resume

View All
Shift Leader
Shift Leader
Shift Leader