Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Staff development
  • Client support
  • Team Supervision
  • Issue resolution
  • Documentation ability
  • Working collaboratively
  • Team building
  • Work ethic
  • Multitasking
  • Marketing understanding
  • Leadership
  • People skills
  • Flexible
  • Customer service
  • Price memorization
  • Service prioritization
  • Safe food handling
  • Cutting and slicing techniques
  • Food presentation
  • High volume production capability
  • Focused and disciplined
  • Team-oriented
  • Foodservice sanitation
  • Effective prioritization
  • Cash handling accuracy
  • Merchandising knowledge
  • Retail loss prevention
  • Listening skills
  • Sales Forecasting
  • Team player mentality
  • Reliable and punctual
  • Energetic self-starter
  • Strategic planning
  • Written and oral communication skills
  • Documentation and recordkeeping
  • Outgoing personality
Shift Leader, 06/2020 to Current
Wingstop Inc.Carrollton, TX,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Assisted with performance reviews to identify areas of improvement.
  • Established team goals, reviewed employee work and mentored team members to improve performance.
  • Trained multiple new employees on every station.
Phone Girl, 04/2021 to 07/2021
Pepperoncini’s PubCity, STATE,
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Executed cash transactions quickly and accurately.
  • Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
  • Communicated effectively with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability.
  • Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
  • Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
  • Reduced work stoppages by keeping counter areas well stocked with drink supplies, condiments and napkins during non-peak hours.
  • Met upselling objectives by frequently suggesting upgrades and related menu items such as drinks and desserts.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Inspected outgoing orders to verify conformance to customer order requirements and requests.
Employee, 01/2021 to 04/2021
DTLR VillaCity, STATE,

•Sold between $500-$1,000 on an average 4 hour shift.

•Consulted each costumer individually and found exactly what they needed.

•Memorized long barcodes and weekly changing shoe stock to ensure efficiency.

  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
  • Gained knowledge on all footwear items and demonstrated enthusiasm and belief for product and company philosophy.
  • Engaged customers in discussion to identify needs and budget.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Explained ongoing sales, promotions and policies to keep customer informed about shoe selection.
  • Handled and satisfied customer concerns promptly to encourage repeat business.
  • Stayed up to date on store promotions, payment policies and security practices.
Education and Training
High School Diploma: , Expected in 06/2021
West Allegheny Senior High School - Imperial, PA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • West Allegheny Senior High School

Job Titles Held:

  • Shift Leader
  • Phone Girl
  • Employee


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: