- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
- Staff development
- Client support
- Team Supervision
- Issue resolution
- Documentation ability
- Working collaboratively
- Team building
- Work ethic
- Multitasking
- Marketing understanding
- Leadership
- People skills
- Flexible
- Customer service
- Price memorization
- Service prioritization
- Safe food handling
- Cutting and slicing techniques
|
- Food presentation
- High volume production capability
- Focused and disciplined
- Team-oriented
- Foodservice sanitation
- Effective prioritization
- Cash handling accuracy
- Merchandising knowledge
- Retail loss prevention
- Listening skills
- Sales Forecasting
- Team player mentality
- Reliable and punctual
- Energetic self-starter
- Strategic planning
- Written and oral communication skills
- Documentation and recordkeeping
- Outgoing personality
|
Shift Leader, 06/2020 to Current
Wingstop Inc. – Carrollton, TX,
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised, motivated and led employees to maintain productivity and customer service levels.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Assisted with performance reviews to identify areas of improvement.
- Established team goals, reviewed employee work and mentored team members to improve performance.
- Trained multiple new employees on every station.
Phone Girl, 04/2021 to 07/2021
Pepperoncini’s Pub – City, STATE,
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Supported serving staff in delivering accurate and well-presented food orders.
- Executed cash transactions quickly and accurately.
- Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
- Communicated effectively with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability.
- Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
- Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
- Reduced work stoppages by keeping counter areas well stocked with drink supplies, condiments and napkins during non-peak hours.
- Met upselling objectives by frequently suggesting upgrades and related menu items such as drinks and desserts.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Inspected outgoing orders to verify conformance to customer order requirements and requests.
Employee, 01/2021 to 04/2021
DTLR Villa – City, STATE,
•Sold between $500-$1,000 on an average 4 hour shift.
•Consulted each costumer individually and found exactly what they needed.
•Memorized long barcodes and weekly changing shoe stock to ensure efficiency.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
- Gained knowledge on all footwear items and demonstrated enthusiasm and belief for product and company philosophy.
- Engaged customers in discussion to identify needs and budget.
- Organized store by returning all merchandise to its proper place and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Explained ongoing sales, promotions and policies to keep customer informed about shoe selection.
- Handled and satisfied customer concerns promptly to encourage repeat business.
- Stayed up to date on store promotions, payment policies and security practices.
High School Diploma: , Expected in 06/2021
West Allegheny Senior High School - Imperial, PA
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos