Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Staff development
  • Client support
  • Team Supervision
  • Issue resolution
  • Documentation ability
  • Working collaboratively
  • Team building
  • Work ethic
  • Multitasking
  • Marketing understanding
  • Leadership
  • People skills
  • Flexible
  • Customer service
  • Price memorization
  • Service prioritization
  • Safe food handling
  • Cutting and slicing techniques
  • Food presentation
  • High volume production capability
  • Focused and disciplined
  • Team-oriented
  • Foodservice sanitation
  • Effective prioritization
  • Cash handling accuracy
  • Merchandising knowledge
  • Retail loss prevention
  • Listening skills
  • Sales Forecasting
  • Team player mentality
  • Reliable and punctual
  • Energetic self-starter
  • Strategic planning
  • Written and oral communication skills
  • Documentation and recordkeeping
  • Outgoing personality
Experience
Shift Leader, 06/2020 to Current
Wingstop Inc.Carrollton, TX,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Assisted with performance reviews to identify areas of improvement.
  • Established team goals, reviewed employee work and mentored team members to improve performance.
  • Trained multiple new employees on every station.
Phone Girl, 04/2021 to 07/2021
Pepperoncini’s PubCity, STATE,
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Executed cash transactions quickly and accurately.
  • Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
  • Communicated effectively with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability.
  • Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
  • Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
  • Reduced work stoppages by keeping counter areas well stocked with drink supplies, condiments and napkins during non-peak hours.
  • Met upselling objectives by frequently suggesting upgrades and related menu items such as drinks and desserts.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Inspected outgoing orders to verify conformance to customer order requirements and requests.
Employee, 01/2021 to 04/2021
DTLR VillaCity, STATE,

•Sold between $500-$1,000 on an average 4 hour shift.

•Consulted each costumer individually and found exactly what they needed.

•Memorized long barcodes and weekly changing shoe stock to ensure efficiency.

  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
  • Gained knowledge on all footwear items and demonstrated enthusiasm and belief for product and company philosophy.
  • Engaged customers in discussion to identify needs and budget.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Explained ongoing sales, promotions and policies to keep customer informed about shoe selection.
  • Handled and satisfied customer concerns promptly to encourage repeat business.
  • Stayed up to date on store promotions, payment policies and security practices.
Education and Training
High School Diploma: , Expected in 06/2021
West Allegheny Senior High School - Imperial, PA
GPA:

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Resume Overview

School Attended

  • West Allegheny Senior High School

Job Titles Held:

  • Shift Leader
  • Phone Girl
  • Employee

Degrees

  • High School Diploma

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