- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
To obtain a career in which my past and present skills are capitalized and sharpened.
- Guest services
- Inventory control procedures
- Merchandising expertise
| - Loss prevention
- Cash register operations
- Product promotions
|
Shift Leader, 01/2020 - 04/2020
Chick-Fil-A – Mebane, NC,
- Complied with all company safety procedures, policies and regulations to promote safe working environment.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Trained and supervised team member to maximize performance and meet daily objectives.
- Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
- Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
- Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
- Allocated tasks to employees daily and monitored activity and task completion.
Shift Manager, 02/2018 - 12/2019
Arbys – Magnolia, NJ,
- Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
- Oversaw schedules, accepted time off requests and found coverage for shifts.
- Helped employees operate productively and stay on task to meet business and customer needs.
- Cross-trained in every store role to maximize operational knowledge.
- Spearheaded reinventions of various departments to maximize productivity.
- Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
- Ran daily reports to assess performance and make proactive adjustments.
- Increased overall team efficiency and productivity.
- Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
- Mentored and supported new employees to maximize team performance.
- Managed and mentored [Number] staff members.
- Trained and supervised staff members.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Documented receipts, employee hours and inventory movements.
- Facilitated on-site staff training and developed processes and procedures to increase accuracy.
- Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Assessed, optimized and elevated operations to target current and expected demands.
- Automated office operations, managed client correspondence and tracked records.
- Recruited, hired and trained [Number] employees for marketing and sales department.
- Trained [Job title]s and [Job title]s in customer service initiatives and realized [Number]% client retention rate within [Number] [Timeframe].
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Oversaw personnel recruitment, performance and scheduling.
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
- Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
- Supervised [Type] department with over [Number] employees and $[Number] [Type] budget.
- Developed new promotional strategies to increase customer base and market share, promoting [Product or Service] through diverse channels.
- Led monthly district conference calls with [Type] teams to update and align sales objectives.
- Executed [Type] strategies to foster better customer service and promote positive and engaging environment for all.
- Upheld internal standards and productivity goals to meet [Type] and [Type] targets.
- Led staff meetings for team of [Number] to communicate [Type] directives.
- Led team of [Number] [Type] professionals meeting [Area of expertise] needs.
- Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
- Collaborated cross-functionally on [Action] which led to [Result].
- Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
- Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
- Identified [Type] areas requiring immediate improvement and rolled out [Type] program, boosting productivity [Number]%.
- Studied existing procedures and policies to offer optimal leadership to employees and [Type] operations when standing in for absent managers.
- Partnered with [Job title] to develop [Type] collections and color stories.
- Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
- Collaborated with [Job titles] to present insurance alternatives as part of comprehensive financial plans.
- Handled over $[Amount] in funds each day in fast-paced [Type] environment.
- Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
Shift Manager , 07/2014 - 01/2018
Arbys – Marion, IL, I was responsible for daily safe counts ,proper inventory and waste management , hourly loads, accurate procedures for openin/closing, hourly labor check, proper employee count per station being ran, proper sanitation procedures hourly,
Associate of Arts: Dental Assisting, Expected in 06/2018
-
Claire School of Business Upper Darby - Upper Darby, PA,
GPA:
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