Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed company targets with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. People-oriented Shift Leader effective in successfully executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates workplace for safety concerns and performs behavioral safety initiatives to goal levels. Focused Shift Leader proudly offering background in reviewing team tasks to promote quality. Courteous and cordial with strong desire to coach and train employees to reach maximum potential. Provides team with holistic view of workplace and helps negotiate conflicting priorities within and between teams.

Skills
  • Issue resolution
  • Team supervision
  • Staff development
  • Client support
  • Experience in leadership
  • Content management expertise
  • Friendly, positive attitude
  • Team management
  • Planning
  • Organization
  • Leadership
  • MS Office
  • Teambuilding
Experience
Shift Leader, 08/2020 - Current
Lonza Group Ag Conley, GA,
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Supervised, motivated, and led employees to maintain productivity and customer service levels.
  • Trained team on procedures and sales tactics to reach daily sales goals and promote superior guest experiences.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Delegated tasks to employees and monitored activities and task completion.
  • Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Reviewed applications and resumes and recommended top candidates for interviews.
Shift Leader, 07/2019 - 06/2021
Lonza Group Ag Williamsport, PA, Dunkin to optimize department productivity.
Leasing Agent, 04/2016 - 05/2019
Cushman & Wakefield Long Island City, NY,
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Contacted and followed up with tenants on renewal notices.
  • Maintained accurate records of all correspondence with and from tenants.
  • Conducted background checks on applicants.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Developed strong, professional relationships with Leasing Manager and residents by initiating collaboration and delivering exemplary service and engagement.

Education and Training
High School Diploma: , Expected in 06/1999
-
Newfield Central High School - Newfield, NY,
GPA:

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Resume Overview

School Attended

  • Newfield Central High School

Job Titles Held:

  • Shift Leader
  • Shift Leader
  • Leasing Agent

Degrees

  • High School Diploma

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