shift leader resume example with 1+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Outgoing, and Tech-Savvy Sales Employee with a positive mind and brings a positive attitude to work each and every day while providing outstanding customer support. Bringing new and up to date information about phones each and every day.
  • Desktop Publishing Software: Photoshop, GIMP 2, Illustrator
  • Video Editing Software: Sony Vegas Pro, Camtasia, Power-director
  • Daily ETC Software: Google Drive, Dropbox, LightShot, PDF Viewer software.
  • Customer service-focused
  • Organized
  • Excellent communication skills
  • Team player
  • Print and electronic media
  • Google Apps and Google Analytics
  • Exceptional problem solver
  • Microsoft Office Suite
  • Skilled multi-tasker
  • Positive attitude
  • Creative
  • Resourceful
  • Trained in food safety guidelines
  • Cash register operation
  • Fast learner
  • Deadline-driven
  • Detail-oriented
  • Database maintenance
  • System checks and troubleshooting
  • Advanced troubleshooting
  • Virus and spyware removal
  • Computer diagnostics and repair
  • Advanced knowledge of Microsoft Office
  • Customer service-focused
  • Hardware support and troubleshooting
  • Mac and PC expert
  • Advanced knowledge of diagnostic techniques
  • Computer programming
  • Highly motivated Cash handling
  • Reliable team worker
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Math and language skills
  • Delivers exceptional customer service
Communicated with kitchen staff, dietitians and doctors to assure compliance with complex and frequently changing dietary needs of clients.Answered telephone calls and responded to inquiries. Assisted in maintaining preparation and service areas in a sanitary condition. Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning. Cleaned and organized eating, service and kitchen areas.Cleaned and sterilized equipment and facilities. Cleaned garbage cans with water or steam. Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock. Greeted each customer with friendly eye contact. Helped with preparation, set-up, and service for catering events. Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary. Kept dining room and kitchen area clean by performing cleaning and laundry duties.
Expected in 2015 High School Diploma | General Studies Northern Nash High School, Rocky Mount, NC GPA:
Was a member in CIS (Communities in School) Have minor experience in Networking (took college courses at local community college). Continuing Education in Computer Engineering & Networking. Had perfect attendance.​
Work Experience
10/2014 to Shift Leader Raising Canes Chicken | Manteca, CA, Recorded customer orders and repeated them back in a clear, understandable manner. Correctly received orders, processed payments and responded appropriately to guest concerns. Promptly reported complaints to a member of the management team. Packaged menu items into bags or trays and placed drink orders into carriers. Accurately measured ingredients required for specific food items. Prepared and served beverages such as coffee, tea and fountain drinks. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Quickly unloaded product shipments and stocked freezers. Prepared items according to written or verbal orders, working on several different orders simultaneously.
05/2012 to 09/2013 Computer Repair Technician; Sales Associate CoolGeeks | City, STATE, Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Built and maintained effective relationships with peers and upper management. Informed customers about all product lines and services offered by the company. Tested machinery, equipment and parts to identify any defects.Set up, tested and configured networks, desktops, laptops and printers.Resolved technical issues for clients in person, on the phone and through e-mail. Installed motherboards, processors, RAM and graphics cards.Performed desktop and laptop repairs for DELL, ASUS and Toshiba systems. Repaired and reinstalled software such as Windows Operating System. Troubleshot lost password, missing file issues and resolved problems accurately and efficiently. Diagnosed, installed, configured and repaired computer systems and software. Performed diagnostic tests and repaired malfunctioning hardware and software. 
Web designing, Photoshop editing, video editing and other multimedia editing. Repairing computers and reselling for a lower price. 

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Resume Overview

School Attended

  • Northern Nash High School

Job Titles Held:

  • Shift Leader
  • Computer Repair Technician; Sales Associate


  • High School Diploma

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