- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Always aiming to please and to giving the best foot forward in anything needing to be done. Keeping things professional to ensure maximum efficiency in the work place.
- Accurate money handling
- Always early to work
- Product knowledge
- Customer Relations
- Store opening and closing
- Payment processing
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- Excellent work ethic
- Organization and Time management
- Customer service
- Interpersonal Communication
- Delivery management
|
Shift Leader, 10/2017 - Current
Consolidated Container Company Llc – Mcdonough, GA,
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Went to bank for change orders for 500 dollars and more.
- Sign for most incoming distributors deliveries.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Regulated pricing, inventory count and supply during shift hours.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Performed root cause analysis to determine quality issues and develop long-term solutions.
- Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Determined operational weak points and implemented corrective actions to resolve concerns
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Trained new employees and delegated daily tasks and responsibilities
- Regulated pricing, inventory count and supply during shift hours
- Collaborated with internal teams to streamline operations across materials handling, production and shipping
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising
- Assisted various departments with change by communicating new improvement plans and expectations
- Tracked and analyzed reports to determine needed improvements
- Coached staff on daily performance and conducted evaluations to constructively address concerns
- Collected, arranged and input information into database system
- Generated reports of findings to help management with making key decisions
Shampoo tech , 10/2009 - Current
Coborn's – Mora, MN,
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Completed safety training and certifications.
- Made bank deposits.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Consistently received positive performance reviews from guests.
- Kept detailed records of customer information and services provided to increase return customers.
- Educated customers on products, to ensure best services were given
- Distributed business cards outside of salon to generate new business.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Performed in-home services for elderly clients unable to travel to salon.
- Escorted guests to and from treatment rooms.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Processed payments by entering sales in register.
Shopper, 11/2020 - Current
Instacart – City, STATE,
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reported all order discrepancies to team leader or other manager.
- Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
- Stored all perishable items in refrigerated area until customer's pickup.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes.
- Kept vehicle clean and neat to offer professional impression to every customer.
- Verified each item matched order sheet's description.
- Totaled completed order, and provided required documentation for order payment.
- Observed store's safety regulations while engaged in product fulfillment activities.
- Demonstrated speed and accuracy in order item selection.
- Confirmed all selected items were in excellent condition with intact packages.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Consistently met deadlines and quality goals for accuracy and timeliness
- Kept vehicle clean and neat to offer professional impression to every customer
- Reviews orders prior to pick up for accuracy and purchase-by dates
- Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers
- Worked productively with customers to meet order requirements and service expectations
- Totaled completed order, and provided required documentation for order payment
- Verified each item matched order sheet's description
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
- Demonstrated speed and accuracy in order item selection
- Scanned each item's barcode before item’s removal from shelf
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes
- Tracked substitutions and informed customers of changes
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability
- Consulted with customers on food selections and custom order requests
- Merchandised attractive shelf displays with current offerings to drive store
- Sales
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
- Reported all order discrepancies to team leader or other manager
- Placed each selected item in appropriate bin prior to order completion
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Stored all perishable items in refrigerated area until customer's pickup
- Observed store's safety regulations while engaged in product fulfillment activities
- Loaded and unloaded orders at customer's homes or locations
- Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
- Retrieved customer's order after payment, and assisted with transport to vehicle
- Maximized efficiency by scanning items quickly and completing as many as 60 items for orders per hour
Associates : Massage Therapy, Expected in
-
College of Southern Maryland - La Plata, MD
GPA:
In progress and have completed 25 credits towards degree
Cosmetologist: Cosmetology, Expected in 06/2012
-
North Point High School - Waldorf, MD
GPA:
- Received Cosmetology license out of high school.
High School Diploma: , Expected in 06/2012
-
North Point High School - Waldorf, MD
GPA:
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