Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
I’m very enthusiastic about helping team members meet and exceed objectives with compassionate leadership. I have a great skill in operational problem-solving with front-line experience and collaborative nature. I’m very resourceful in balancing customer, company and employee needs.
I’m a service-driven employee with a 7 year background in the food industry. I’m a personable and reliable individual desiring opportunity to use my skills in a busy environment.
Skills
Team Supervision
Staff development
Issue resolution
Client support
Capital improvement planning
Lead generation
Issue and conflict resolution
Work ethic
Maintenance & Repair
Friendly, positive attitude
Relationship building
Time management
Planning
Flexible
Leadership
Troubleshooting
Experience
06/2018 to CurrentShift LeaderConsolidated Container Company Llc | Myrtle Point, OR,
Resolved customer complaints and adjusted policies to meet changing needs.
Established and enforced clear goals to keep employees working collaboratively.
Provided ongoing training to address staff needs.
Complied with company policies, objectives and communication goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
Delegated tasks to employees and monitored activities and task completion.
Supervised, motivated and led employees to maintain productivity and customer service levels.
Upheld company standards and compliance requirements for operations and cleanliness.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
Assisted general manager with operations game plan and company initiatives implementation.
Coordinated shift-based inventory receiving, auditing and restocking.
Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
Generated reports to assess performance and adjusted workflows to realign with targets.
Resolved customer complaints and reported issues to senior management.
Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
Managed and mentored [Number] staff members.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Evaluated, reconfigured and performed equipment maintenance to support operational goals.
11/2016 to 06/2018CookState Of Arkansas | Pocahontas, AR,
Operated fryers and grills according to instructions to maintain safety and food quality.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Kept stations stocked and ready for use to maximize productivity.
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Washed and peeled ingredients to prepare for different meals and recipes.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Coordinated average of [Number] to [Number] daily food orders, organizing timely deliveries to each table.
Made recommendations to [Job title] regarding future food and equipment purchases to maintain product effectiveness.
04/2014 to 11/2016CookState Of Arkansas | Sheridan, AR,
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Replenished food items from inventory and rotated ingredients.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Education and Training
Expected in 05/2015High School Diploma | Success Tech Academy, Cleveland, OHGPA:
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