Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I’m very enthusiastic about helping team members meet and exceed objectives with compassionate leadership. I have a great skill in operational problem-solving with front-line experience and collaborative nature. I’m very resourceful in balancing customer, company and employee needs.

I’m a service-driven employee with a 7 year background in the food industry. I’m a personable and reliable individual desiring opportunity to use my skills in a busy environment.

Skills
  • Team Supervision
  • Staff development
  • Issue resolution
  • Client support
  • Capital improvement planning
  • Lead generation
  • Issue and conflict resolution
  • Work ethic
  • Maintenance & Repair
  • Friendly, positive attitude
  • Relationship building
  • Time management
  • Planning
  • Flexible
  • Leadership
  • Troubleshooting
Experience
06/2018 to Current Shift Leader Consolidated Container Company Llc | Myrtle Point, OR,
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Resolved customer complaints and reported issues to senior management.
  • Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
  • Managed and mentored [Number] staff members.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Evaluated, reconfigured and performed equipment maintenance to support operational goals.
11/2016 to 06/2018 Cook State Of Arkansas | Pocahontas, AR,
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Washed and peeled ingredients to prepare for different meals and recipes.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Coordinated average of [Number] to [Number] daily food orders, organizing timely deliveries to each table.
  • Made recommendations to [Job title] regarding future food and equipment purchases to maintain product effectiveness.
04/2014 to 11/2016 Cook State Of Arkansas | Sheridan, AR,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Education and Training
Expected in 05/2015 High School Diploma | Success Tech Academy, Cleveland, OH GPA:

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Resume Overview

School Attended

  • Success Tech Academy

Job Titles Held:

  • Shift Leader
  • Cook
  • Cook

Degrees

  • High School Diploma

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