Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Hardworking and reliable with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Skills
- Standard operating procedures understanding
- Safety behaviors expertise
- Hand tool operations
- Materials handling
- Recordkeeping abilities
- Good verbal/written communication skills
- Quality control
- Power tools
- Strong work ethic
- Exceptional problem solver
- Group environments
- Lifting up to 100 lbs
- Strong interpersonal skills
- Strong communication skills
- Manual labor skills
- Team player
- Safety understanding
- Good at following instructions
- Troubleshooting
- Leadership
- Customer service skills
- Dependable independent worker
- Friendly and hardworking
- Establishing goals and setting priorities
- High school diploma
Education and Training
Beaver Falls Area Senior High School Beaver Falls, PA Expected in ā ā High School Diploma : - :
Mississippi Community College Board
Allegany College of Maryland Cumberland, MD Expected in ā ā : Dry - :
United States Department of Labor
Experience
Dairy Queen - Shift Leader
Wheelersburg, OH, 05/2009 - 04/2012
Wheelersburg, OH, 05/2009 - 04/2012
- Complied with all company safety procedures, policies and regulations to promote safe working environment
- Assessed floor displays to determine which merchandise required restocking
- Prepared products for sales floor by adding tags and readying pallets or restocking
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate
- Greeted customers upon entrance and handled all cash and credit transactions
- Updated signage to reflect current prices and help promote target merchandise
- Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality
- Reviewed current planograms and end cap placements to properly merchandise items
- Assisted customers over the phone regarding store operations, product, promotions and orders
- Verified invoices against delivered merchandise to check shipment accuracy
- Helped customers complete purchases, including processing payments and bagging items
- Facilitated inventory and stock management to replenish inventories and minimize excess
- Operated cash registers, scanners and computers to itemize and total customer purchases
- Maintained front check out area in a clean and organized fashion
- Put new merchandise on shelves and racks in attractive arrangements
- Maintained and organized store displays to enhance product visibility and expedite product location activities
- Answered over 50 questions and inquiries per shift regarding products, prices and availability
- Prepared daily sales and weekly inventory reports
- Received and submitted payments and returns with accuracy and efficiency
- Organized, cleaned and maintained store through and to create inviting and warm atmosphere for customers
- Delivered high-quality customer service through deep commitment to knowledge and performance
- Assisted customers based on currently available product, promotional and policy information
- Scanned merchandise barcodes and bagged items using appropriate strategies for each type
Vera Bradley, Inc. - Assistant Store Manager
Orlando, FL, 01/2007 - 05/2009
Orlando, FL, 01/2007 - 05/2009
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
- Assessed, optimized and elevated operations to target current and expected demands
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
- Achieved or exceeded business plans on consistent basis by engaging employees in key processes
- Completed frequent walk-throughs and directed team members to correct any issue impacting store appearance or professionalism
- Coached and developed store associates through formal and informal interactions
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results
- Processed credit and debit card payments and returned proper change for cash purchases
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team
- Ensured proper organization of store, responded to customer complaints and answered questions quickly
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of store
- Achieved sales, budget and other targeted goals
- Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store
Cable Services Company, Inc. - Laborer
Albany, NY, 06/2006 - 12/2006
Albany, NY, 06/2006 - 12/2006
- Measured, cut and laid out materials based on individual job requirements
- Performed general labor functions while following all safety and quality procedures
- Attended all safety trainings offered by employer to improve overall knowledge of safety measures and recognize areas requiring improvement
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Resume Overview
School Attended
- Beaver Falls Area Senior High School
- Mississippi Community College Board
- Allegany College of Maryland
- United States Department of Labor
Job Titles Held:
- Shift Leader
- Assistant Store Manager
- Laborer
Degrees
- High School Diploma
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