(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Hardworking and reliable with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

  • Standard operating procedures understanding
  • Safety behaviors expertise
  • Hand tool operations
  • Materials handling
  • Recordkeeping abilities
  • Good verbal/written communication skills
  • Quality control
  • Power tools
  • Strong work ethic
  • Exceptional problem solver
  • Group environments
  • Lifting up to 100 lbs
  • Strong interpersonal skills
  • Strong communication skills
  • Manual labor skills
  • Team player
  • Safety understanding
  • Good at following instructions
  • Troubleshooting
  • Leadership
  • Customer service skills
  • Dependable independent worker
  • Friendly and hardworking
  • Establishing goals and setting priorities
  • High school diploma
Education and Training
Beaver Falls Area Senior High School Beaver Falls, PA Expected in High School Diploma : - GPA :
Mississippi Community College Board , Expected in : - GPA :
Allegany College of Maryland Cumberland, MD Expected in : Dry - GPA :
United States Department of Labor , Expected in : - GPA :
Dairy Queen - Shift Leader
Wheelersburg, OH, 05/2009 - 04/2012
  • Complied with all company safety procedures, policies and regulations to promote safe working environment
  • Assessed floor displays to determine which merchandise required restocking
  • Prepared products for sales floor by adding tags and readying pallets or restocking
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate
  • Greeted customers upon entrance and handled all cash and credit transactions
  • Updated signage to reflect current prices and help promote target merchandise
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality
  • Reviewed current planograms and end cap placements to properly merchandise items
  • Assisted customers over the phone regarding store operations, product, promotions and orders
  • Verified invoices against delivered merchandise to check shipment accuracy
  • Helped customers complete purchases, including processing payments and bagging items
  • Facilitated inventory and stock management to replenish inventories and minimize excess
  • Operated cash registers, scanners and computers to itemize and total customer purchases
  • Maintained front check out area in a clean and organized fashion
  • Put new merchandise on shelves and racks in attractive arrangements
  • Maintained and organized store displays to enhance product visibility and expedite product location activities
  • Answered over 50 questions and inquiries per shift regarding products, prices and availability
  • Prepared daily sales and weekly inventory reports
  • Received and submitted payments and returns with accuracy and efficiency
  • Organized, cleaned and maintained store through and to create inviting and warm atmosphere for customers
  • Delivered high-quality customer service through deep commitment to knowledge and performance
  • Assisted customers based on currently available product, promotional and policy information
  • Scanned merchandise barcodes and bagged items using appropriate strategies for each type
Vera Bradley, Inc. - Assistant Store Manager
Orlando, FL, 01/2007 - 05/2009
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
  • Assessed, optimized and elevated operations to target current and expected demands
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes
  • Completed frequent walk-throughs and directed team members to correct any issue impacting store appearance or professionalism
  • Coached and developed store associates through formal and informal interactions
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results
  • Processed credit and debit card payments and returned proper change for cash purchases
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team
  • Ensured proper organization of store, responded to customer complaints and answered questions quickly
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store
  • Achieved sales, budget and other targeted goals
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store
Cable Services Company, Inc. - Laborer
Albany, NY, 06/2006 - 12/2006
  • Measured, cut and laid out materials based on individual job requirements
  • Performed general labor functions while following all safety and quality procedures
  • Attended all safety trainings offered by employer to improve overall knowledge of safety measures and recognize areas requiring improvement

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Resume Overview

School Attended

  • Beaver Falls Area Senior High School
  • Mississippi Community College Board
  • Allegany College of Maryland
  • United States Department of Labor

Job Titles Held:

  • Shift Leader
  • Assistant Store Manager
  • Laborer


  • High School Diploma

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