Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

I have been pursing my dream of being a veterinarian since the fourth grade. I did my senior project on becoming a veterinarian and completed over 50 hours of job shadowing doing so. I completed these hours at hill and Harbour vet center. Some of what I was able to do there includes, restraining animals during shots, assisting in the removal of two mass tumors, spaying, euthanasia, cleaning rooms in between patients, running the centrifuge for exams, shaving and cleaning the area for operation, how to properly insert the breathing tube for an animal that's put under, and customer comfort and care. This has always been my passion and I would love to break away from the food industry to be given a chance to pursue my dream that I have been working so hard for. I am very motivated and love making sure everything is comfortable for the customer and their companion. I learn quick and easy after light instruction and easily comply to what is needed. Always strive to maximize production and satisfaction among all involved to make everything run smoothly.

  • Client support
  • Issue resolution
  • Staff development
  • Team supervision
  • Ability to analyze reports
  • Improvement plan knowledge
  • Experience in leadership
  • Training & Development
  • Maintenance & Repair
  • Teambuilding
  • PPE use
  • Collaboration
  • Microsoft Office
  • Critical thinking
  • Basic math
Shift Leader, 06/2016 to Current
Dough Boys Hr, LlcTyler, TX,
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Delegated tasks to employees and monitored activities and task completion.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Assisted with performance reviews to identify areas of improvement.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Secured deposits and food transfers
  • Assisted the general manager
  • Expertly handled customer service
Server, Bartender, Cocktail Waitress, 07/2016 to 01/2017
Omni HotelsNashville, TN,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Calculated charges, issued table checks and collected payments from customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Checked identification prior to serving.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Catered to many high upper class customers and their specific needs and requests.
Busser, 06/2013 to 07/2016
Olde Theater DinerCity, STATE,
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Trained new employees to perform duties by showing how to [Task], [Task] and [Task].
  • Consistently went above and beyond expectations by helping with [Task] and [Task] to support teammates and provide customer service.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Successfully balanced [Task] and [Task] seamlessly without sacrificing work quality.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Offered product samples, answered questions and suggested products.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Greeted guests with friendliness and professionalism.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Stocked displays with new and transferred merchandise.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Backed up cashier staff to process customer orders and payments.
  • Executed cash transactions quickly and accurately.
Education and Training
: Veterinary Medicine (Pre-Veterinarian), Expected in
CCRI - Warwick, RI

I have been at CCRI to transfer for pre vet. I made a decision to transfer and finish training and learning as a vet tech at another college before pursuing a full time veterinary degree.

Associate of Science: Veterinary Technology, Expected in
Penn Foster Career School - Scranton, PA

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Resume Overview

School Attended

  • CCRI
  • Penn Foster Career School

Job Titles Held:

  • Shift Leader
  • Server, Bartender, Cocktail Waitress
  • Busser


  • Some College (No Degree)
  • Associate of Science

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