shift lead supervisor resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Effective customer service leader with Over 10 years of experience overseeing teams of employees. Expert at training, supervising and directing daily operations. Motivational leader with upbeat attitude and talent for building team member skills through one-on-one coaching and mentoring.
I recently graduated from ACCELERATED DENTAL SCHOOL. I’m an Outgoing Dental Assistant Intern with experience supporting dental office staff and offering high level of service to all individuals. Confident individual experienced in sterilization procedures, Dental radiography and patient education. Upbeat in high-pressure situations to promote positive work environment and customer
satisfaction.
Skills
Taking Radiographs
Treatment room setup
Dental staff support
Exam room setups
Dentrix proficiency
Sterilization techniques
Periodontics
Disinfecting rooms and equipment
Chairside Assistance
CPR certified
Experience
10/2018 to Current
Shift Lead SupervisorParadies Lagardère Travel Retail – San Francisco, CA,
Coordinated efficient line changeovers to meet standards and maximize uptime.
Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
Documented timecard data, maintenance logs and production logs.
Communicated daily schedule and delegated work to employees.
Enforced rules and procedures for accuracy, efficiency and safety.
Supervised, trained and guided team by coaching on daily activities.
06/2020 to 09/2020
Dental AssistantWellpath – Kincheloe, MI,
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, flossing methods, brushing techniques.
Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns.
Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
Positioned patients for treatment by making chair adjustments, sanitizing all areas and prepared necessary equipment for procedures.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed Alginate materials to support dentists during procedures.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
08/2010 to 10/2018
Shift Lead SupervisorParadies Lagardère Travel Retail – Austin, TX,
Supervised, trained and evaluated over 20 employees in food service, and customer service industry.
Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
Completed continuing education in dental assistanting took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Expected in 06/2009 to to
High School Diploma: Battery Creek High School - Beaufort, SC GPA:
Activities and Honors
Accomplishments
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