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Shift Lead Supervisor Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Veteran Food Service Manager with [Number] years of experience directing [Industry] food service. Well-rounded leader with talent for supervising employees, [Skill] and [Skill]. Problem-solver with quick and effective solutions to any problem.

Skills
  • Customer Service
  • Training
  • Inventory Management
  • Food preparation
  • Food preservation and storage methods
  • Safe food handling
  • Quality Control
  • Time management
Work History
04/1999 to 03/2020
Shift Lead Supervisor Paradies Lagardère Travel Retail Romulus, MI,
  • Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Tracked food production levels, meal counts and supply costs.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
02/2012 to 09/2013
Deli Worker Umc Health System Lubbock, TX,
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Created appealing food arrangements for party trays and specialized orders.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
08/1995 to 04/2002
Cafeteria Worker Mrci Worksource Apple Valley, MN,
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Provided exemplary service to students, staff, and visitors.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Tracked meal purchases and accepted payments at cash register.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at busy cafeteria.
  • Served food according to temperature, safety, and presentation guidelines.
01/1990 to 01/1995
Disability Support Worker Okaloosa County Developmental Center City, STATE,
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Kept detailed daily logs with care actions, patient behaviors and all incidents.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Adhered to all company requirements for patient interactions and care standards.
Education
Expected in 06/1983
High School Diploma:
Fort Walton Beach High School - Fort Walton Beach, FL
GPA:
Accomplishments

Recipient of the Annual Hennessy Award

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Resume Overview

School Attended
  • Fort Walton Beach High School
Job Titles Held:
  • Shift Lead Supervisor
  • Deli Worker
  • Cafeteria Worker
  • Disability Support Worker
Degrees
  • High School Diploma