LiveCareer-Resume

shift lead supervisor resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Jessica T Claire , 20 year old Male.

Energetic , motivated , charismatic , with a hard working mentality , experienced in customer service and educated in pharmaceutical . Young , striving , with knowledge and experience in leading . pursuing more experience, knowledge , high paced/growing and well managed teams .

Skills
  • Complaint resolution
  • Credit card processing
  • International sales support
  • Report preparation
  • Drug utilization review
  • Pharmacy and customer records management
  • Prepare bubble packs
  • Medicare and Medicaid process
  • Drug inventory management
  • Pharmaceutical sales and services
  • Processing payments
  • Updating Medication Histories
  • Stocking Shelves
  • Receiving Incoming Supplies
  • Manual and Automated Medication Dispensing
  • Confidentiality and HIPAA
  • Assisting Pharmacists
  • Drug Storage Procedures
  • FDA Drug Safety Guidelines
  • Answering Customer Questions
  • Typing Medication Labels
  • Drug Safety
  • Advanced Math Skills
  • HIPAA
  • Team Leadership
  • Medication dispensing
  • Interpreting orders
  • Customer assistance
  • Refunds and exchanges
  • Stocking and Replenishing
  • Product upselling
  • Guest Services
  • Inventory Restocking
  • Point of Sale Knowledge
  • Food Preparation and Safety
  • Interactive Communication Skills
  • Speechwriting and messaging
  • Communication
  • Technical knowledge
  • Respectful
  • Quick learner
  • Time management
  • Quick
  • Team work
  • Organize
  • Decision making
  • Critical thinking
  • Social skills
  • Active listening
  • Writing
  • Negotiation
  • Computer skills
  • Issue resolution
  • Client support
  • Flexible
  • Friendly, positive attitude
  • Data management
  • Relationship building
  • value customers
  • patient
  • Proactive
  • Embrace the Latest Technology
  • Persistent and consistent
  • Team player
  • Excellent listener
  • Professional
  • well groomed
  • Collaboration
  • Issue and conflict resolution
  • Record keeping
  • Basic math
  • Skill building
  • Heavy lifting
  • Effective customer communication
  • Food safety understanding
  • Certified (CPhT)
Experience
Shift Lead Supervisor, 04/2018 to 01/2022
Paradies Lagardère Travel RetailWindsor Locks, CT,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers with operating fuel pumps, explaining proper fueling techniques.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Pumped gas for guests and took payments.
  • Maintained clean and orderly work station.
  • Maintained inventory of all saleable items.
  • Cleaned and restocked front counter and store area to maintain welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Applied security, safety and loss prevention strategies during shifts.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Supervised, trained and guided team by coaching on daily activities.
  • Communicated daily schedule and delegated work to employees.
  • Enforced rules and procedures for accuracy, efficiency and safety.
  • Monitored daily operations for quality and adherence to work order specifications.
  • Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
  • Documented timecard data, maintenance logs and production logs.
  • Coordinated efficient line changeovers to meet standards and maximize uptime.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Collected key performance indicator metrics, analyzed results and offered process improvement recommendations based on data.
  • Delegated tasks to employees and monitored activities and task completion.
  • Organized daily workflow and scheduled staff vacations for adequate coverage.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
Delivery Driver, 10/2020 to 02/2021
Keystone Automotive Operations, Inc.La Crosse, WI,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Directed product loading and checked load balance to prevent on-road incidents.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Processed payments by accepting cash, checks and credit card payments.
  • Educated new employees at orientation meetings.
  • Delivered items to customers and presented invoices for payments.
  • Managed proper transportation of dangerous goods with no incidents.
Crew Leader, 10/2017 to 03/2018
Clean Harbors, Inc.Fayetteville, NC,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Education and Training
High School Diploma: , Expected in to West Charter University - Tampa, FL,
GPA:
Pharmacy Technician: Pharmacology, Expected in to Concorde Career College - Tampa Fl ,
GPA:
Certifications
  • Certified Pharmacy Technician (CPhT)
,
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • West Charter University
  • Concorde Career College

Job Titles Held:

  • Shift Lead Supervisor
  • Delivery Driver
  • Crew Leader

Degrees

  • High School Diploma
  • Pharmacy Technician

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