shift lead supervisor resume example with 6+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Effective [Job Title] with [Number] years of experience overseeing teams of employees. Expert at training, supervising and directing daily operations. Motivational leader with upbeat attitude and talent for building team member skills through one-on-one coaching and mentoring. Attentive individual offering over [Number] years as Shift Leader for [Type] organization. Focused and skilled in employee oversight, mentoring and making process improvements. Manages team with proactive approach and conscientious attention on day-to-day needs. Motivated Shift Leader enthusiastic about helping team members meet and exceed company targets with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Industrious Shift Leader fully invested in building strong, motivated production team consistently delivering high-quality products against aggressive production targets. Documented success in supporting continuous improvement efforts and recommending measures to improve production methods. Strong computer application skills including MS Windows, MS Word, MS Excel and MS Outlook. People-oriented Shift Leader effective in successfully executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates workplace for safety concerns and performs behavioral safety initiatives to goal levels. Dedicated Shift Leader promoting quality assurance, issue resolution and interpersonal communication skills. Bilingual and proficient at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders. Focused Shift Leader proudly offering background in reviewing team tasks to promote quality. Courteous and cordial with strong desire to coach and train employees to reach maximum potential. Provides team with holistic view of workplace and helps negotiate conflicting priorities within and between teams. Seasoned [Type] Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
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Paradies Lagardère Travel Retail – Kissimmee, FL,
- Supervised, trained and guided team by coaching on daily activities.
- Enforced rules and procedures for accuracy, efficiency and safety.
- Coordinated efficient line changeovers to meet standards and maximize uptime.
- Monitored daily operations for quality and adherence to work order specifications.
- Communicated daily schedule and delegated work to employees.
- Supervised, motivated, and led employees to maintain productivity and customer service levels.
- Trained team on procedures and sales tactics to reach daily sales goals and promote superior guest experiences.
- Maintained visually appealing and effective displays through use of lighting and signage.
- Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
- Assisted General Manager with operations game plan and company initiatives implementation.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Oversaw timely execution of promotions and marketing programs.
Wellpath – Lawrence, MA,
- Increased sales staff from [Number] to [Number] employees due to $[Number] increase in revenue.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Maximized branch revenue by optimizing daily operations.
- Articulated growth objectives and operating plans.
Rite-Aid Pharmacy – City, STATE,
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Mentored newly hired [Job title]s in upselling techniques, [Skill] and [Skill] to improve sales expertise.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
- Guided and supported [Number] staff members to consistently achieve team and personal goals.
- Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
- Enhanced sales by implementing merchandising and promotional improvements.
- Researched out-of-stock items to find additional inventory in other store locations.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Maintained safe, organized store by keeping aisles free of merchandise and boxes.
- Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
- Increased sales on consistent basis by developing key customer relationships.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Cultural Service Center, Inc. – City, STATE,
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
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Resume Overview
School Attended
- Lehman College Of The City University Of New York
Job Titles Held:
- Shift Lead Supervisor
- Department Team Leader
- Store Floor Lead
- Administrative Assistant
Degrees
- Bachelor of Science
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