Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention.

Motivated sales and service employee enthusiastic about helping team members meet and exceed company targets with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Forward-thinking team leader proficient in generating high-quality work by leveraging tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Client service
  • Problem solving strength
  • Account development
  • Visiting customer locations
  • Network development
  • Sales expertise
  • Point-of-sale orders
  • B2B marketing
  • Online marketing
  • Records management
  • Interpersonal communication skills
  • Acquiring clients
  • Product knowledge
  • Marketing understanding
  • Customer service
  • Staff training
  • Lead prospecting
  • Team leadership, training and development
  • Team Building/Leadership
  • Team member motivation
  • Foodservice team development
  • Shift coverage
  • Working with teammates
  • Experience in leadership roles
  • Team player with positive attitude
  • Store operations leadership
  • Dedicated team player
  • Sales team development
  • Daily shift oversight
Shift Lead/Sales Associate Team Leader, 06/2019 to Current
K & L Distributors AlaskaFairbanks, AK,
  • Allocated tasks to employees daily and monitored activity and task completion.
  • Resolved customer complaints and reported issues to senior management.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Completed opening and closing duties to facilitate business operations.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Increased overall team efficiency and productivity.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
Sales Representative, 07/2016 to Current
Palmer DonavinHebron, OH,
  • Immediately addressed problems with customer accounts to promote quick resolution.
  • Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients. 
  • Conducted research on sales, business to business marketing and the printing industry to maintain industry knowledge and a competitive edge. 
  • Researched potential clients in order to be well-prepared for appointments.
  • Identified prospects' needs and developed appropriate responses along with information on fitting products and services.
  • Responded to telephone and in-person requests for information.
  • Used FLEX management software to maintain a company database with essential account and sales information. 
  • Collected and processed payments.
  • Maintained routine communication with clients to assess their overall satisfaction, resolve complaints and promote new offerings. 
  • Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
Lead Sales Associate, 02/2015 to 06/2016
Hand And Stone Arboretum VillageCity, STATE,
  • Monitored sales team performance and provided constructive feedback.
  • Achieved and exceeded sales goals for 11 consecutive months.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Trained approximately 8 new sales associates in 1 year.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Worked with the management team to implement the proper division of responsibilities.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Gathered sensitive information to update customer profiles.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Processed cash and credit payments rapidly and accurately.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Set up and explained new membership contracts.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Helped drive sales goals and achieve monthly quotas.
  • Dedicated to continuously improving sales abilities and product knowledge.
Education and Training
Food Handler Certificate: , Expected in 06/2019
State of Texas - Dallas, TX
High School Diploma: , Expected in 2015
Woodrow Wilson High School - Dallas, TX
Activities and Honors

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School Attended

  • State of Texas
  • Woodrow Wilson High School

Job Titles Held:

  • Shift Lead/Sales Associate Team Leader
  • Sales Representative
  • Lead Sales Associate


  • Food Handler Certificate
  • High School Diploma

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