shift lead resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

High-energy employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets. Comfortable with high stress and Multitasking.

  • Guest service
  • Data entry
  • Training
  • Cash management
  • Administrative support
  • Customer retention
  • Team building
  • Customer service
  • Sanitation standards
Work History
Shift Lead, 06/2010 - Current
Israel Chemicals Ltd Neot Hovav, IL,
  • Trained and mentored new employees to maximize team performance
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
  • Helped store management meet standards of service and quality in daily operations
  • Completed store opening and closing procedures, including setting up registers and checking products
  • Worked with team members to improve performance and implement training updates
  • Maintained safe working environment by observing safety procedures, policies and regulations
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records
  • Responded to and resolved customer questions and concerns
  • Tracked receipts, employee hours and inventory movements
  • Kept employees operating productively and working on task to meet business and customer needs
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized
  • Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies
Cashier, 11/2016 - 11/2018
Foot Locker Inc. Daly City, CA,
  • Counted cash in register drawer at beginning and end of shift
  • Checked prices for customers and processed items sold by scanning barcodes
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Reviewed and resolved differences between accounting information and cash drawer
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Surgical Technologist, 03/2015 - 02/2018
Bryanlgh Medical Center Lincoln, NE,
  • Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools
  • Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction
  • Provided scrubbing surgical assistance and support to surgeons during general, gynecology, EENT, neurosurgery and plastic surgery procedures
  • Supported surgeons during general, gynecological, orthopedic, neurological and plastic surgery procedures
  • Kept accurate counts of needle, instrument and sponge inventories
  • Quickly and accurately set up equipment and counts, following surgical protocols and surgeon preferences
  • Cleaned, restocked and set up surgical suites
  • Evaluated procedure needs and set up equipment, tools, supplies and instruments
  • Supported surgeons during cosmetic surgeries, gynecological and orthopedic procedures and general appointments
  • Collected, prepared, and disposed of medical specimens
  • Maintained high infection control standards
  • Maintained inventories of needles, instruments, sponges and other medical supplies
  • Completed needle, instrument and sponge counts and recorded inventories
  • Assisted surgeons with reductions, pain injections and casting
  • Worked closely with new staff members to provide training on operating room procedures, infection control, safety standards and overall facility policies
  • Setup operating and surgery rooms for patients, including preparing equipment and supplies for upcoming procedures
  • Arranged instruments according to surgeons' preferences
  • Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count
Administrative Assistant/ Internship, 06/2017 - 07/2017
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Routed incoming calls and faxes and drafted detailed messages to expedite response
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
GED: , Expected in 12/2007
Messick Adult Center - Memphis, TN
Status -
Surgical Technologist : Surgical Technology, Expected in 01/2015
Concorde Career College - Memphis, TN
Status -

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Resume Overview

School Attended

  • Messick Adult Center
  • Concorde Career College

Job Titles Held:

  • Shift Lead
  • Cashier
  • Surgical Technologist
  • Administrative Assistant/ Internship


  • GED
  • Surgical Technologist

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