LiveCareer-Resume

shift lead resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Scheduling
  • Food Preparation
  • Inventory Control
  • Sales
  • Shipping and Receiving
  • Guest Services
  • Cash Handling
  • Staff Management
  • Employee Training
  • Cleaning
  • Cash Management
  • Point of Sale Systems
  • Purchasing
  • Food Safety
  • Store Operations
  • Store Management
  • Product Knowledge
  • Customer Complaint Resolution
  • Quality Management
  • Product Sales
  • Cash Register Operation
  • Spreadsheets
Education
East Allegheny High School North Versailles, PA Expected in 06/2002 Diploma : - GPA :
Work History
Salad And Go - Shift Lead
Atlanta, GA, 05/2019 - 03/2020
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Cultivated productive and safe atmosphere while supervising team of Number employees working with Type equipment.
  • Performed minor maintenance on Type and Type equipment to keep tools operational and detailed all repair work in reports for Job title.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Operated all Type machinery safely to reduce workplace accidents.
  • Took on additional job duties, including Task and Task during unexpected backlog, resulting in meeting project target date.
Belmont Village - Line Cook
Oak Park, IL, 08/2017 - 03/2019
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Transitioned between breakfast and dinner service by Action and Action.
  • Safely used kitchen equipment such as Type and Type, effectively reducing injuries and burns Number%.
  • Prepared estimated Number orders simultaneously during peak Timeframe periods with Number% accuracy rate, maximizing customer satisfaction and repeat business.
  • Fried, grilled and baked foods such as Type, Type and Type.
  • Handled portion control activities according to specified instructions provided by chef.
  • Distributed food to team members with efficiency in high-volume environment.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Communicated closely with Job titles to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Developed Type process that reduced waste Number% and improved supply turnover Number%.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Collaborated with Job titles to collect information about specific customer desires and dietary needs.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared average of Number orders each shift.
Belmont Village - Line Cook
Sherman Oaks, CA, 09/2016 - 12/2017
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Managed relationships with Number vendors by negotiating prices of ingredients and equipment, resulting in Number% savings on budget.
  • Communicated closely with Job titles to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Prepared estimated Number orders simultaneously during peak Timeframe periods with Number% accuracy rate, maximizing customer satisfaction and repeat business.
  • Produced over Number Type dishes per day and maintained near-perfect customer satisfaction scores.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Performed routine cleaning procedures across kitchen through Action and Action.
  • Grilled meats and seafood to customer specifications.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Trained, managed and guided Number Job titles, improving overall performance and productivity Number%.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Fried, grilled and baked foods such as Type, Type and Type.
  • Developed Type process that reduced waste Number% and improved supply turnover Number%.
  • Handled portion control activities according to specified instructions provided by chef.
  • Distributed food to team members with efficiency in high-volume environment.
Mcdonald's Uk - Night Shift Manager
Wallingford, CT, 05/2012 - 09/2014
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Achieved substantial Result by using market expertise and business knowledge to make proactive decisions.
  • Produced regular Type and Type reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Drove remarkable revitalizations of Type and Type operations to bring about exceptional Type results.
  • Boosted team productivity and efficiency by leveraging top-notch Skill and Skill abilities.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Addressed customer complaints and issues regarding service delivery.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Oversaw restocking of supplies and other functions to prepare for daytime business.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Maintained premises security for personnel safety and loss prevention.
  • Ran nightly reports closing out various accounts and detailing daily activities.
  • Delegated tasks and oversaw performance to accomplish all required objectives.
  • Worked with vendors and manufacturers to bring in effective marketing displays for sales floor and sales windows.
  • Maintained outstanding store conditions and visual merchandising standards.
  • Secured merchandise by implementing security systems and measures.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Met store targets consistently and earned $Amount in profits by performing Task and Task.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Achieved financial objectives by preparing budgets, scheduling expenditures and analyzing variances.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Provided first-rate service to all customers regardless of time or concern.

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Resume Overview

School Attended

  • East Allegheny High School

Job Titles Held:

  • Shift Lead
  • Line Cook
  • Line Cook
  • Night Shift Manager

Degrees

  • Diploma

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