Cheerful and upbeat with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.
I believe that it is important to answer every call with a smile because the person on the other end can hear it.
Six Sigma Green Belt Certified:SixSigmaGreenBelt is an individual that possesses a thorough understanding of enhanced problem-solving skills, with an emphasis on the DMAIC (Define, Measure, Analyze, Improve and Control) model
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