Retail professional with extensive knowledge of the entertainment industry, including new and old movies, games and music. Enjoys helping customers take a trip down memory lane with their childhood favorite game or movie, or experience something new. Looking for a change of pace myself, I look forward to hearing from you soon!
Active listening skills
POS systems knowledge
Skilled problem solver
Motivated team player
Strong Communication Skills
Highest Level Of Integrity
Maintained Orderly Product Displays
Shift LeadJul 2013 - Current Movie Trading CompanyAllen, Texas
Operated a cash register for cash, check and credit card transactions with 98% accuracy.
Stocked and replenished merchandise according to store merchandizing layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company\'s mission and values.
Shared best practices for sales and customer service with other team members to help improve the store\'s efficiency.
Used time efficiently when not serving customers, including organizing product.
Mentored new sales associates to contribute to the store\'s positive culture.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Communicated clear expectations and goals to each team member.
Answered customer telephone calls promptly and in an appropriate manner.
Maintained established merchandizing standards, including window, sales floor and promotional displays.
High School Diploma: 2013 Allen High SchoolAllen, Texas
Member of Nation Spanish Honor Society
Associate of Arts: Visual DesignCurrent Collin CollegePlano, Texas