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Shift Lead Resume Example

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SHIFT LEAD
  • https://www.linkedin.com/in/nikki-savell-8b2a45141/
Professional Summary
Retail professional with extensive knowledge of the entertainment industry, including new and old movies, games and music. Enjoys helping customers take a trip down memory lane with their childhood favorite game or movie, or experience something new. Looking for a change of pace myself, I look forward to hearing from you soon!
Skills
  • Active listening skills
  • Computer literate
  • POS systems knowledge
  • Merchandizing
  • Skilled problem solver
  • Personable
  • Motivated team player
  • Employee relations
  • Team Player
  • Strong Communication Skills
  • Time Management
  • Highest Level Of Integrity
  • Efficient Multi-Tasker
  • Maintained Orderly Product Displays
  • Flexible Schedule
Work History
Shift Lead Jul 2013 - Current
Movie Trading Company Allen, Texas
  • Operated a cash register for cash, check and credit card transactions with 98% accuracy.
  • Stocked and replenished merchandise according to store merchandizing layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company\'s mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store\'s efficiency.
  • Used time efficiently when not serving customers, including organizing product.
  • Mentored new sales associates to contribute to the store\'s positive culture.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Communicated clear expectations and goals to each team member.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Maintained established merchandizing standards, including window, sales floor and promotional displays.

Education
High School Diploma: 2013
Allen High School Allen, Texas
  • 3.6 GPA
  • Member of Nation Spanish Honor Society
Associate of Arts: Visual Design Current
Collin College Plano, Texas
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Resume Overview

Companies Worked For:

  • Movie Trading Company

School Attended

  • Allen High School
  • Collin College

Job Titles Held:

  • Shift Lead

Degrees

  • High School Diploma : 2013
    Associate of Arts : Visual Design Current

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