Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Proactive Job Title produces high-quality Area of expertise work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.

High-energy Industry employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.

Responsible and reliable Shift Leader with Number years in Type industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Multi-tasking Shift Leader well-known for successfully executing new initiatives. Dedicated to creating a workplace culture consistent with organization's mission and values. Pursues challenging new role and offers Industry expertise combined with quality-focused mindset.

Driven, motivational Shift Leader worked in Type industry for past Number years. Dedicated to providing superior guest experience. Enthusiastic and positive leadership approach inspired dedicated, customer-focused teams.

  • Food Preparation
  • Shipping and Receiving
  • Guest Services
  • Cash Handling
  • Employee Training
  • Sales Goals
  • Cleaning
  • Vendor Relations
  • Food Safety
  • Inventory Control
Work History
05/2021 to 08/2021 Shift Lead Five Guys | San Diego, CA,
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Regulated pricing, inventory count and supply during shift hours.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained Number% injury rate during Number months of operation through advanced safety techniques.
  • Responded to and resolved customer questions and concerns.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Completed Timeframe performance valuations to identify weakness and develop improvement strategies.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
12/2020 to 04/2021 Packer Southern Champion Tray | Chattanooga, TN,
  • Completed daily orders with expert picking and packing of shipments.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Quickly and properly wrapped and boxed Type and Type items, maintaining uniformity to meet fulfillment targets.
  • Maintained safety and efficiency while loading over Number pounds of Type products into packaging equipment.
  • Implemented Tool to accurately measure product sizes, packaging equipment needed and packing options.
  • Optimized hours by implementing Tool for daily Type tasks to decrease production time by Number%.
09/2020 to 12/2020 Key Holder Leader Dxp Enterprises | Corpus Christi, TX,
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Used weekly financial data to analyze company growth and optimize operational strategies.
  • Provided sales feedback to management to address concerns in sales reports.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Counted out cash drawers and balanced totals.
  • Directed customers to correct store locations.
  • Oversaw team of Number employees.
  • Processed cash, credit, debit and check payments.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored security areas during busy periods.
  • Trained and mentored new employees.
  • Received and counted money.
  • Tracked and prioritized work orders to meet daily production requirements
  • Rotated stock according to dates and protocols.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Opened inventory boxes and restocked shelves.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Accepted and processed customer returns.
  • Opened and closed store Number days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Broke down boxes and disposed of trash.
  • Minimized loss Number% and increased sales Number% in Year through Action and Action.
  • Completed store opening and closing procedures.
09/2019 to 09/2020 Picker Peyton’s Southeastern | City, STATE,
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Utilized Description system to receive orders and directions to correct item locations.
  • Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
  • Removed items from shelves or storage bins and scanned tags.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Checked inventory and selected products from specific locations based upon availability.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Collected Type products from shelves to fill orders, carefully operating Type equipment and maintaining accuracy.
Expected in 05/2017 Diploma | High School Meigs County High School, Decatur, TN GPA:

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School Attended

  • Meigs County High School

Job Titles Held:

  • Shift Lead
  • Packer
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  • Diploma

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