Proactively produces high-quality work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.
Knowledgeable Healthcare professional with significant background in radiology positions. Committed to building and managing high-performing teams to regularly surpass expectations. Administers budgets, coordinates logistics and maintains smooth department operations.
Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Skills
Scheduling
Inventory Control
Sales
Shipping and Receiving
Bookkeeping
Guest Services
Cash Handling
Staff Management
Employee Training
Sales Goals
Vendor Relations
Point of Sale Systems
Cash Management
Purchasing
Food Safety
Store Operations
Store Management
Product Knowledge
Customer Complaint Resolution
Quality Management
Performance Appraisals
Product Sales
Cash Register Operation
Work History
05/2011 to 01/2019
Shift LeadInstacart – La Mesa, CA,
Trained and mentored new employees to maximize team performance.
Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
Managed schedules, accepted time off requests and found coverage for short shifts.
Responded to and resolved customer questions and concerns.
Completed store opening and closing procedures, including setting up registers and checking products.
Helped store management meet standards of service and quality in daily operations.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Maintained safe working environment by observing safety procedures, policies and regulations.
Kept employees operating productively and working on task to meet business and customer needs.
Tracked receipts, employee hours and inventory movements.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
Distributed individual assignments to team members and monitored progress against production timetables.
05/1998 to 05/2009
Registered Radiologic TechnologistProvidence Health & Services – Hawthorne, CA,
Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.
Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.
Monitored and managed inventory and supply levels of sterile and non-sterile items, like contrast materials, catheters, films and chemicals to reorder and restock.
Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.
Processed, labeled and organized diagnostic images to match with patient records.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
09/1988 to 05/1998
Registered Radiologic TechnologistProvidence Health & Services – Hobbs, NM,
Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.
Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.
Monitored and managed inventory and supply levels of sterile and non-sterile items, like contrast materials, catheters, films and chemicals to reorder and restock.
Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.
Processed, labeled and organized diagnostic images to match with patient records.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
Education
Expected in 09/1988
Associate of Applied Science: Radiology Memorial Hospital School of Radiologic Technology - South Bend, iN, GPA:
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