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Shift Lead Resume Example

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SHIFT LEAD
Professional Summary

Proactively produces high-quality work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.

Knowledgeable Healthcare professional with significant background in radiology positions. Committed to building and managing high-performing teams to regularly surpass expectations. Administers budgets, coordinates logistics and maintains smooth department operations.

Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

Work History
Walgreens- Shift Lead
Morris, IL05/2011 - 01/2019
  • Trained and mentored new employees to maximize team performance.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Helped store management meet standards of service and quality in daily operations.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Created efficient work schedules for each team member to maintain deadlines and keep shiftsproperly staffed.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Tracked receipts, employee hours and inventory movements.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Distributed individual assignments to team members and monitored progress against production timetables.
SJRMC- Registered Radiologic Technologist
South Bend, IN05/1998 - 05/2009
  • Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.
  • Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.
  • Monitored and managed inventory and supply levels of sterile and non-sterile items, like contrast materials, catheters, films and chemicals to reorder and restock.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
  • Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.
  • Processed, labeled and organized diagnostic images to match with patient records.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
Elkhart General Hospital- Registered Radiologic Technologist
Elkhart, IN09/1988 - 05/1998
  • Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.
  • Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.
  • Monitored and managed inventory and supply levels of sterile and non-sterile items, like contrast materials, catheters, films and chemicals to reorder and restock.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
  • Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.
  • Processed, labeled and organized diagnostic images to match with patient records.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
Skills
  • Scheduling
  • Inventory Control
  • Sales
  • Shipping and Receiving
  • Bookkeeping
  • Guest Services
  • Cash Handling
  • Staff Management
  • Employee Training
  • Sales Goals
  • Vendor Relations
  • Point of Sale Systems
  • Cash Management
  • Purchasing
  • Food Safety
  • Store Operations
  • Store Management
  • Product Knowledge
  • Customer Complaint Resolution
  • Quality Management
  • Performance Appraisals
  • Product Sales
  • Cash Register Operation
Education
Memorial Hospital School of Radiologic TechnologySouth Bend, iN09/1988Associate of Applied Science: Radiology
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Resume Overview

Companies Worked For:

  • Walgreens
  • SJRMC
  • Elkhart General Hospital

School Attended

  • Memorial Hospital School of Radiologic Technology

Job Titles Held:

  • Shift Lead
  • Registered Radiologic Technologist

Degrees

  • Associate of Applied Science : Radiology

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