close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Shift Lead
Please provide a type of job or location to search!
SEARCH

Shift Lead Resume Example

Love this resume?Build Your Own Now
SHIFT LEAD
Professional Summary

Supportive Team Lead with 3 years of experience leading food and service production teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.

Work History
Planet Fitness Inc.. Bradenton , FLShift Lead | 05/2019 - Current
  • Responded to and resolved customer questions and concerns.
  • Trained and mentored new employees to maximize team performance.
  • Worked with team members to improve performance and implement training updates.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.
  • Mentored junior team members on protocols and procedures of each station to maximize contributions.
  • Continuously checked cold products for quality assurance according to strict guidelines.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
Culvers Restaurant. Chanhassen , MNClosing Team Member | 11/2018 - 07/2019
  • Sorted product and provided expertise on non-conforming product requirements.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Mod Pizza. City , STATEShift Lead (captain) | 01/2017 - 12/2018
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquitte.
  • Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Completed training to learn additional techniques for making new and seasonal items.
  • Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Cleaned food preparation areas, tools and equipment.
  • Fostered positive working environment through effective communication and time management, which was widely embraced by all kitchen personnel.
  • Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
  • Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.
  • Assisted guests, including offering personable greetings and taking orders.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Performed cash register operations by applying coupons, giving customer totals and handling cash and credit card payments.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
Skills
  • Regulatory compliance
  • Loss prevention
  • Guest service
  • Operations monitoring
  • Quality control
  • Troubleshooting skills
  • Staff supervision
  • Sales techniques
  • ID verification
  • Customer service
  • Customer relations
  • Team management
  • Organization and cleaning
Education
Puget Sound High SchoolCity06/2012High School Diploma
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

94Good
Resume Strength
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Puget Sound High School

Job Titles Held:

  • Shift Lead
  • Closing Team Member
  • Shift Lead (captain)

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Shift-Lead-resume-sample

Shift Lead

Grand Casino

Foxtrot Marketing , MN

Shift-Lead-Supervisor-resume-sample

Shift Lead Supervisor

Paradies Lagardère Travel Retail

Greensboro , NC

Shift-Lead-resume-sample

Shift Lead

Mcdonald's

Brewer , ME

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.