Shift Lead resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Motivated Shift Leader enthusiastic about helping team members meet and exceed company targets with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Attentive individual offering over [Number] years as Shift Leader for [Type] organization. Focused and skilled in employee oversight, mentoring and making process improvements. Manages team with proactive approach and conscientious attention on day-to-day needs. Dedicated Shift Leader promoting quality assurance, issue resolution and interpersonal communication skills. Bilingual and proficient at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders. People-oriented Shift Leader effective in successfully executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates workplace for safety concerns and performs behavioral safety initiatives to goal levels. Talented Shift Manager bringing [Number] years of experience in [Industry]. Driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem solving and decision making skills. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. [Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

  • Operations monitoring
  • Regulatory compliance
  • Guest service
  • Loss prevention
  • Quantitative skills
  • Ability to analyze reports
  • Client support
08/2019 to 02/2021
Shift Lead Planet Fitness Inc. Calhoun, GA,
  • Completed opening and closing duties to facilitate business operations.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Delegated tasks to employees and monitored activities and task completion.
  • Documented receipts, employee hours and inventory movements.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Organized daily workflow and scheduled staff vacations for adequate coverage.
  • Increased customer base and market share by promoting product through diverse channels.
  • Oversaw timely execution of promotions and marketing programs.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Assisted General Manager with operations game plan and company initiatives implementation.
  • Generated reports to assess performance and make adjustments.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
07/2017 to 07/2019
Office Manager Florida Cancer Specialists, P.L. Brooksville, FL,
  • Increased office organization by developing filing system and customer database protocols.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Mitigated regulatory risks by guaranteeing program requirements adhered to [Program]'s compliance standards.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Discussed performance-based objectives with department managers to determine contributory value of office programs.
  • Greeted visitors promptly and directed to correct locations.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Collaborated closely with [Job title] to effectively smooth and improve office operations.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Performed billing, collection and reporting functions for [Type] office generating over $[Number] annually.
  • Organized patient files and streamlined operations to improve efficiency.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
03/2012 to 05/2014
Cashier Assistant Whole Foods Alpharetta, GA,
  • Backed up cashiers ringing up large number of customers by bagging products.
  • Increased customer satisfaction with assistance for any request or question.
  • Handled merchandising and restocking needs for [Number] checkout lanes.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Received payments for [Product or Service] and issued receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
Expected in
High School Diploma:
Desoto Sr. High School - De Soto, MO

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Desoto Sr. High School

Job Titles Held:

  • Shift Lead
  • Office Manager
  • Cashier Assistant


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: