Service-driven professional with [Number]-year background in [Industry] sector. Personable and reliable desiring opportunity to use [Skill] and [Skill] in busy environment. Diligent [Job Title] with over [Number] years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.
Skills
People skills
Operations monitoring
Guest service
Regulatory compliance
Loss prevention
Issue resolution
Education and Training
Quaker Valley High SchoolLeetsdale, PAExpected in 06/1980 – –High School Diploma: - GPA:
Experience
Spin - Shift Lead Charlotte, NC, 02-09-2 - 01/2022
Delegated tasks to employees and monitored activities and task completion.
Resolved customer complaints and reported issues to senior management.
Completed opening and closing duties to facilitate business operations.
Evaluated, reconfigured and performed equipment maintenance to support operational goals.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Supervised, motivated and led employees to maintain productivity and customer service levels.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Upheld company standards and compliance requirements for operations and cleanliness.
Managed and mentored 10 staff members.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Maintained inventory in supply closet to prevent shortages.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
Conducted research using various media sources to obtain relevant data for staff requirements.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Updated and maintained rental agreement files and documents.
Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
Answered telephones to assist customers and resolve issues.
Collected payment by processing credit card transactions.
Explained policies and reviewed documentation to obtain signatures.
Contacted customers and billing parties about overdue rentals and requested expected date of return.
Handled resident complaints and expedited maintenance requests.
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Updated tenant and unit information to keep current in housing database.
Conducted apartment tours for potential tenants and answered questions about property.
Reviewed completed applications and assessed household information against file history and program regulations.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
