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Service Technician Supervisor Resume Example

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SERVICE TECHNICIAN SUPERVISOR
Professional Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Skills
  • Hand tool knowledge
  • Power tool proficiency
  • Safety and compliance
  • Project Management
  • Mechanical aptitude
  • Blueprints and schematics
  • Troubleshooting ability
  • HVAC systems
  • Plumbing
  • Diagnostics skill
  • Electrical
Work History
Service Technician Supervisor01/2019 to Current
Best Restaurant Solutions – Murphy, TX
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Trained and evaluated new hires and starting technicians.
  • Cleaned and lubricated parts to keep Ice machines and other refrigeration equipment operating at peak performance.
  • Streamlined paperwork processes to minimize day-to-day downtime and increase overall productivity by creating new diagnostic paperwork.
  • Trained customer employees and managers on machine use and maintenance.
  • Gained knowledge of standard equipment, including manufacturer repair guidelines.
  • Accurately and efficiently installed equipment as components including HVACR, hot side, tile, plumbing and electrical.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Completed routine tasks such as brake services, suspension repair, electrical repair.
  • Inspected equipment to diagnose operational issues.
  • Documented all changes and actions in computer-based tracking system.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Demonstrated increased knowledge of company products and equipment.
  • Assisted team members with ahVACR equipment troubleshooting and diagnostics.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Serviced HVACR, hot side, electrical equipment for expedient repair and minimal downtime.
Warehouse Supervisor04/2015 to 12/2018
Squibb Taylor Inc. – Dallas, TX
  • Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
  • Operated AS400 computer system, hand-held inventory control device and calculator to perform inventory.
  • Maintained excellent performance standards while working in hot warehouse environment.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
Hydraulic Technician05/2013 to 04/2015
Eriks, Inc – Dallas, TX
  • Installed new parts and components such as lines, pipes and bracing.
  • Assessed and tore down parts such as pumps, motors and cylinders in different pieces of equipment.
  • Managed maintenance recordkeeping, consistently documenting repair actions to support effective preventive strategies.
  • Maintained tools in good working order to minimize repair delays and provide top-notch service to each customer.
  • Cleaned and lubricated parts to maximize life of equipment and improve performance.
  • Measured distances precisely to repair and install parts within strict tolerances.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Coordinated installation of systems, machinery and components.
  • Identified mechanical problems and determined best solutions for correction.
  • Fabricated and assembled parts to complete skilled maintenance and repair work on equipment such as crimper, pipe threader, frack pumps, etc.
Warehouse, Conveyor Belt Repairman05/2011 to 04/2013
Lewis-Goetz, Inc – Dallas, TX
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Installed and repaired conveyor belt system from food markets to quarry and power plants.
  • Used forklifts and pallet jacks to relocate products.
  • Wrapped pallets in shrink wrap prior to loading.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Effectively operated pallet jacks, fork lifts, cheery pickers, (lol) sky tracks and other industrial equipment to receive and transport items from various warehouse locations.
  • Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Consistently lifted materials weighing as much as 100 pounds.
Education
High School Diploma06/2010The Colony High School- The Colony, TX
Certifications

EPA certification for handling refrigeration

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Resume Overview

Companies Worked For:

  • Best Restaurant Solutions
  • Squibb Taylor Inc.
  • Eriks, Inc
  • Lewis-Goetz, Inc

School Attended

  • The Colony High School

Job Titles Held:

  • Service Technician Supervisor
  • Warehouse Supervisor
  • Hydraulic Technician
  • Warehouse, Conveyor Belt Repairman

Degrees

  • High School Diploma 06/2010

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