Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Proficient Service Technician bringing 20 plus years of experience and expertise in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards.

Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Flexible hard worker ready to learn and contribute to team success.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Service ticket accuracy
  • Mechanical abilities
  • Testing and analysis
  • Diagnostics expertise
  • Expertise in installations
  • Hand tool expertise
  • Troubleshooting and analysis
  • Power tool mastery
  • Troubleshooting skills
  • Power tools equipment expertise
  • Preventive maintenance
  • Client relationship management
  • Troubleshooting and diagnostics
  • Project oversight
  • Taking precise measurements
  • Knowledge of industry best practices
  • Welding skills
  • Construction knowledge
  • Component repairs
  • Inventory oversight
  • Worksite preparation
  • Following safety practices
  • Estimating abilities
  • Electronic component troubleshooting
Service Technician, 05/2014 - Current
Danaher Hinckley, MN,
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Adjusted, connected, or disconnected wiring, piping, and tubing to complete repairs and installations.
  • Conducted reactive service appointments to diagnose and fix problems.
  • Traveled to a customer's home on pre-set appointment using company vehicle.
  • Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
  • Completed yearly maintenance visits, including examining previously completed work.
  • Engaged with customers to deliver outstanding customer services and secure repeat business.
  • Repaired holes in swimming pools,water lines products by-hand or with machinery.
  • Inspected filter systems items for issues impacting safety or performance.
  • Installed new components or replaced defective parts to restore functionality.
  • Filled out work orders, repair logs, and maintenance plans to document work completed.
  • Assessed blueprints, schematics, and repair manuals to assess malfunctions and perform repairs.
  • Replaced defective motors, components and securely connected new items to existing structures.
Installer, 01/2009 - 05/2014
Shaw Industries, Inc. Colorado, TX,
  • Maintained inventory of supplies, materials and tools to complete work on job sites.
  • Answered questions and responded to issues to deliver exceptional service to customers.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
  • Reviewed schedules and work orders to determine supplies and materials for assignments.
  • Removed systems and fixtures to prepare for replacements.
  • Installed complete systems at new residential and business construction sites.
  • Wired equipment while following safe electrical procedures to eliminate risk.
  • Tested and troubleshot systems to alleviate potential issues.
  • Performed all job tasks while complying with company's safety procedures and guidelines.
  • Repaired equipment with new parts and replaced inoperable items.
  • Maintained clean tools, test equipment, and work motor vehicles.
  • Followed project scope when assembling and installing gas lines at customer sites.
  • Demonstrated fireplace systems and instructed customers on how to properly use each feature.
Mechanical Assembler, 03/2004 - 01/2009
Advantage Xpo Fordyce, AR,
  • Completed standardized tests to assess quality and compliance with specifications.
  • Documented errors and quality issues for engineering department.
  • Assessed work for errors or compliance issues and made corrections and modifications.
  • Contacted vendors to procure equipment and tools to meet organizational demand.
  • Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools.
  • Retrieved correct materials from product inventory to perform various fabrication duties.
  • Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
  • Followed safety measures and procedures to help department meet high safety rating.
  • Determined root cause for machinery malfunction by performing troubleshooting tasks.
  • Installed heat trace tape to tubing and controls and bent large tubing with power bender.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Elevator Mechanic, 01/1997 - 02/2004
Veterans Health Administration Little Rock, AR,
  • Enforced adherence to safety regulations and building codes.
  • Properly adjusted counterweights, door mechanisms and safety controls.
  • Communicated product and machine failure details to design team and reliability departments.
  • Verified conformance to safety regulations and building codes.
  • Attached guide shoes and rollers to minimize lateral motion of traveling cars.
  • Repaired or replaced locks, gears, cables and electric wiring to maintain safety and functionality.
  • Assembled scaffolding and platforms to weld steel rails to walls and shafts for elevator operation.
  • Attached guide shoes and rollers to minimize lateral motion while traveling through shafts.
  • Used testing equipment and techniques to locate malfunctions in brakes, motors, switches and signal and control systems.
  • Assembled, installed, repaired and maintained elevators, escalators and moving sidewalks.
  • Observed elevator operation to determine power demands and test power consumption.
  • Reviewed schematics and blueprints to determine system layout, frameworks and foundations.
  • Cut prefabricated sections of framework, rails and components to specified dimensions.
  • Bolted or welded steel rails to shaft walls to guide elevators and assembled elevator cars.
  • Successfully completed certifications and training in Elevator equipment installation .
  • Tested power demands and consumption to detect overload factors.
  • Inspected wiring connections, control panel hookups and alignments for proper operation to maintain clearances of cars and hoistways .
  • Inspected wiring, control panels, door installations, car alignment and clearances.
  • Maintained elevators, escalators, moving sidewalks and dumbwaiters with hand and power tools and testing devices.
  • Disassembled defective units to replace parts, including locks, gears, cables and electric wiring.
  • Recorded all maintenance and repairs in logbooks.
Education and Training
High School Diploma: , Expected in 05/1991
Delmar High School - Delmar, DE

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