Service Technician Resume Example
Meticulous Dynamic Service Technician offering 15 years of maintenance, troubleshooting, accessory installations, and repair experience combined with an aptitude for Power Sport vehicles and Personal Watercraft
Frequently commended for completing service orders in a timely manner and maintaining accuracy in documentation.
In addition to my Power sports maintenance and repair experience, technical history includes installing custom exhaust on a 2012 Corvette, removing, preparing, and reinstalling TPMS sensors and tires on wheels after powder-coating. Solely installed a lowering kit with progressive springs, alignment a-arms, 19" wheels with rim guard tires sizing matching factory diameter, and setting wheel offset to match factory specifications, as well as aftermarket exhaust, and high flow carbon-fiber intake track and air filter custom designed on my personal Infiniti G35.
Committed to providing superior service and client communication. Hardworking and thorough with a passion for developing highly effective teams by mentoring technicians through empowering leadership. Committed to fostering the BlackJack Speed Shop procedures through an unyielding work ethic and dedication to quality and client satisfaction.
Certified Technician eagerly pursuing a technician role to add an invaluable new facet to the BlackJack Speed Shop team.
- Maintained positive relationships with all customers.
- Followed standards and procedures to maintain safe work environment.
- Followed company procedures to maintain work environment in a neat and orderly condition.
- Maintained documentation for areas such as workorders, activities, schedules and employee performance.
- Attended monthly safety meetings to ensure machine operation safety.
- Explained findings to customers and outlined repair or service options.
- Assisted team members with troubleshooting and diagnostics.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Trained customer employees and managers on machine use and maintenance.
- Streamlined repair processes to ensure minimal downtime.
- Provided accurate measurements and estimates for all projects.
- Prepared and administered preventative maintenance work orders.
- Promoted shop safety by working in a safe manner.
- Accurately completed service reports and warranty forms.
- Provided outstanding customer service.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Inspected machine parts for conformance to product specifications.
- Used schematic diagrams to plan work, repairs, and custom wiring and engineering.
- Passed Suzuki Electrical Engineering in class and on hands training and testing.
- Continue to pass Master Certifications in BRP Seadoo and Roadster to keep shop current with certifications
- Perform and diagnostics and repairs at all levels of work including electrical diagnostics and complete engine rebuild on a regular basis
- 3/5/2019-CURRENT
- Installed accessories, lights and speakers in Yamaha Jetboat towers, routing wires through frame tubes, Built wire harnesses and wired relays and switches to display.
- Repaired and performed troubleshooting and repairs including engine and transmission rebuilding for SAPD Honda Goldwing service units. Diagnosed and rebuilt engines, drivelines, impellers, pumps, and repairs for all areas, on all brands, Motorcycles, Jetskis and Seadoos.
- Completed routine tasks such as tire rotation and balancing, oil changes and brake services.
- Documented all changes and actions in computer-based tracking system.
- Serviced Yamaha Jet boats, Waverunners, Seadoos, BRP Roadsters Side by Sides, Honda Auquatrax, Suzuki, Yamaha, BigDog Choppers, and any other brands that needed service, diagnostics and repairs to ensure expedient repair, and complete preventive maintenance to provide minimal downtime.
- Diagnosed and troubleshot problems, fixing machines and restoring them to peak performance.
- Performed maintenance duties and safely handled chemicals and solutions.
- Installed new vehicle systems, performed recalls, and installation of components according to service orders and manufacturer instructions.
- Started as a service porter, transporting and detail cleaning units, then was promoted to Buildup and Make Ready PDI, then was promoted to quick line technician, maintenance, and learning diagnostic procedures.
- Performed maintenance duties and safely handled chemicals and solutions.
- Completed routine tasks such as tire rotation and balancing, oil changes and brake services.
- Started online certifications completing bronze levels in Polaris, Honda, Suzuki, Kawasaki, JetSkis, Auquatrax, Motorcycles, and SxS and Atv, and Engine mechanics training
- Achieved 140 flat-rate hour average per pay period during summer hours
- Completed Silver certifications in 5 brands including in class technical hands on training and testing
- Maintenance and repair
- Power tool proficiency
- Customer service
- Mechanical aptitude
- Troubleshooting and diagnostics
- Hand tool knowledge
- Diagnostics skill
- Testing and evaluation
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Resume Overview
School Attended
- Northwest Vista College
Job Titles Held:
- Service Technician
Degrees
- Associate of Arts : Business Management
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