service technician resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Dependable Installer able to lift 70+pounds and follow all directions on a flexible schedule. Eager to learn new skills and contribute to team success.
Skills
Diagnostics expertise
Service ticket accuracy
Expertise in installations
Testing and analysis
Hand tool expertise
Troubleshooting and analysis
Mechanical abilities
Power tool mastery
Preventive maintenance
Troubleshooting skills
Client relationship management
Inventory oversight
Troubleshooting and diagnostics
Component repairs
Following safety practices
Worksite preparation
Construction knowledge
Education and Training
Mililani High SchoolMililani Town, HIExpected in 06/1987 ā āHigh School Diploma: - GPA:
Experience
Lippert Components - Service Technician Eau Claire, WI, 03/2017 - Current
Offered repair or service options to help customers make decisions.
Developed preventive maintenance procedures and schedules for all on-site equipment.
Assessed and identified issues and quickly resolved to restore functionality.
Tested components, assemblies and systems to diagnose problems.
Monitored installations to maintain compliance with local codes and industry best practices.
Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
Worked with chemicals and solutions safely to meet protocols and OSHA standards.
Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
Installed complete systems at new residential and business construction sites.
Applied knowledge of carpentry and general construction to complete attractive finish work.
Completed daily appointment schedule to drive quality and timely service.
Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
Installed new systems and components according to service orders and manufacturer instructions.
Adhered to company and OSHA-defined protocols to promote workplace safety.
Inspected machinery and components to troubleshoot operations.
Pasco County - Bus Dispatcher Pasco County, FL, 03/2015 - 03/2017
Answered customer requests with information about product availability, shipping information and status updates.
Maintained current knowledge of all personnel in field and all completed deliveries or delays.
Tracked all changes in computer system to keep records current and accurate.
Reported delays, accidents or other traffic and transportation situations.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Communicated with individuals within inbound call center setting to complete dispatch support for [Type] calls.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Lippert Components - Service Technician Mishawaka, IN, 01/2010 - 03/2017
Offered repair or service options to help customers make decisions.
Developed preventive maintenance procedures and schedules for all on-site equipment.
Tracked all changes and actions in computer-based documentation system.
Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
Facilitated new team member training on service processes to increase productivity.
Adhered to company and OSHA-defined protocols to promote workplace safety.
Tested components, assemblies and systems to diagnose problems.
Assessed and identified issues and quickly resolved to restore functionality.
Inspected machinery and components to troubleshoot operations.
Monitored installations to maintain compliance with local codes and industry best practices.
Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
Worked with chemicals and solutions safely to meet protocols and OSHA standards.
Serviced and repaired equipment according to manufacturer guidelines.
Operated diverse range of mechanical and manual servicing equipment.
Installed new systems and components according to service orders and manufacturer instructions.
Inventoried required material, tools and equipment to record product on-hand or to be ordered.
Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
Completed daily appointment schedule to drive quality and timely service.
Applied knowledge of carpentry and general construction to complete attractive finish work.
Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
Installed complete systems at new residential and business construction sites.
Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
Executed prescribed repair plans on in-situ machinery without disrupting operational capacities of assigned equipment.
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