Service Technician Resume Example
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SERVICE TECHNICIAN
Professional Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Meticulous Service Technician offering 7+ years of maintenance, troubleshooting and repair experience combined with an aptitude for networking. Hardworking and thorough with a passion for developing highly effective teams by mentoring technicians through empowering leadership.
Skills
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Work History
05/2013 to 11/2019
Service TechnicianPerformance Food Group – Duncanville , TX
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Accurately and efficiently installed equipment, including panels and switchgear.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
- Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
- Identified areas of potential state safety code violations and implemented rons.
- Selected correct products or assist customers in making product selections, based on customers' needs, product specifications and applicable regulations.
- Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
- Read and interpreted electrical, mechanical and architectural drawings and electrical code specifications for wiring layouts.
- Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters.
- Worked with Master Electrician and team of 20+ electricians to provide installation, repair and maintenance for low and high voltage systems.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
11/2009 to 04/2013
Broadband TechnicianAfl – Monterey , CA
- Carried out day-day-day duties accurately and efficiently.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Coordinated installation of new users and relocations of existing users.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Installed and configured new devices and system components.
- Set up networks and computers for business and residential customers.
- Responded to service requests during and after business hours.
- Researched and recommended network and data communications hardware and software.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
- Provided customer with information and requirements for all services.
- Utilized industry equipment to analyze, identify and resolve technical problems.
- Verified continuous broadband connectivity while installing cutting-edge technology such as place mounts, satellite dishes and receivers.
- Complied with all company quality, security and safety guidelines.
12/2007 to 04/2010
Service Technician/ Pool Table AssemblerJordan's Amusements – City , STATE
- Installed new Brunswick and valley bollards tables equipment and explained operation and routine maintenance protocols to customers.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained knowledge of standard equipment, including manufacturer repair guidelines.
- Demonstrated increased knowledge of company products and equipment.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Inspected equipment to diagnose operational issues.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Developed detailed maintenance schedules for amusement equipment to maximize equipment lifetimes.
Education
05/2002
Midland High School - City, State
Midland High School - City, State
GedGed
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Resume Overview
School Attended
- Midland High School
- Ged
Job Titles Held:
- Service Technician
- Broadband Technician
- Service Technician/ Pool Table Assembler
Degrees
Ged
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