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Service Technician Resume Example

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SERVICE TECHNICIAN
Summary

Dynamic Service Technician with 6 years of experience in service-oriented roles. Skilled in scheduled, emergency and preventive maintenance and repairs. Known for best-in-class work and reliability. Seasoned Machine Operator with 1 year of experience operating and maintaining hygiene manufacturing and food packaging equipment. Proficient in performing equipment inspections and preventive maintenance functions. Safety-conscious individual comfortable operating forklifts, overhead cranes and jib cranes. Sound time management, communication and multitasking skills.

Skills
  • Testing and analysis
  • Hand tool expertise
  • Heavy equipment expertise
  • Mechanical abilities
  • Diagnostics expertise
  • Troubleshooting and analysis
  • Service ticket accuracy
  • Power tool mastery
  • Troubleshooting skills
  • Project oversight
  • Preventive maintenance
  • Worksite preparation
  • Construction knowledge
  • Taking precise measurements
  • Machinery operations
  • Modifications and adjustments
  • Quality assurance controls
  • First Aid/CPR
Experience
Service Technician | 09/2014 to CurrentProvidence Health & Services - Lynnwood , WA
  • Provided information to customers regarding repair or service options.
  • Tracked all changes and actions in computer-based documentation system.
  • Cemented and nailed flashing strips of over joints to achieve watertight seals.
  • Overlapped successive layers of roofing material, determining distance of overlap using chalk line, gauge on shingling hatchet and lines on shingles.
  • Used waterproof sheet materials including modified plastics, elastomeric, and other asphaltic compositions.
  • Worked safely and effectively at heights, with toxic materials and fumes, on slippery and uneven surfaces and in extreme weather conditions.
  • Verified all material deliveries, checking for accuracy and maintaining consistent inventory levels.
  • Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
  • Motivated 4-person field crew touphold highest levels of productivity, safety and quality.
  • Completed and submitted accurate work orders to office staff promptly to avoid lags in commencing projects.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including communicating with customers and leak diagnosis and repair
  • .
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
Hand Packer | 04/2014 to 09/2020Maclean-Fogg - Richmond , IL
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Assembled and prepared cartons, crates and containers to protect materials during shipment.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
  • Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
  • Efficiently packaged rice cake and rice chips items, maintaining consistency to meet fulfillment deadlines.
  • Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
  • Accomplished production goals by working with speed and accuracy.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
Machine Operator | 12/2013 to 04/2014Maclean-Fogg - Mundelein , IL
  • Completed minor machine maintenance, including oiling parts and cleaning components.
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Detected work-piece defects and machine malfunctions, maintaining machines to prevent future issues.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Set up machines for various jobs to maintain high-quality manufacturing and waste reduction.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date, using hard copy documentation.
  • Removed and replaced worn machine accessories to keep products within desired tolerances.
Machine Operator | 05/2012 to 08/2013Sugar Foods Corporation - City , STATE
  • Completed minor machine maintenance, including oiling parts and cleaning components.
  • Detected work-piece defects and machine malfunctions, maintaining machines to prevent future issues.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Set up machines for various jobs to maintain high-quality manufacturing and waste reduction.
  • Operated various quality checksto inspect pieces after production completion.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Removed and replaced worn machine accessories to keep products within desired tolerances.
Education and Training
Celina High School - - City,State | | High School Diploma04/2009
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
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Resume Overview

School Attended

  • Celina High School

Job Titles Held:

  • Service Technician
  • Hand Packer
  • Machine Operator

Degrees

  • Celina High School - City , State | High School Diploma

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