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Service Technician Resume Example

Resume Score: 80%

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SERVICE TECHNICIAN
Summary

Seasoned Enthusiastic Professional, adept at meeting challenging objectives and tight deadlines with a strong reliable driven work ethic. Motivated and able to work with customers and team members to accomplish projects in a timely proactive manner. Ready to apply years of expertise, and experience with morals, to a new position.

Skills

Proficient in;

  • Electrical and Plumbing Installation and Service
  • Construction
  • Training
  • Organization
  • Troubleshooting in analysis & diagnostics
  • Mechanical abilities
  • Client relationship management
  • Project oversight
  • Preventive maintenance
  • Taking precise measurements
  • Following safety practices
  • Worksite preparation
  • Inventory oversight
Experience
Service TechnicianFarmer Brother Coffee | Kent, WA | Oct 2018-Current
  • Monitored installations to maintain compliance with local codes and industry best practices. Servicing all of Washington, Oregon, California and Arizona.
  • Mentored new employees on equipment operation and maintenance.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Setup and operated diverse range of mechanical and manual servicing equipment.
  • Installed the new Hot / Cold beverage equipment systems and components according to service orders and manufacturer instructions. This included 110v, 208v, 220v, single and 3 phase units plus ran and plumbed water lines, according to manufacturing guidelines.
  • Water Filtration Installation, Maintenance and Exchange. Single, 2 stage and 3 stage water filters.
  • Installed wall coverings and moldings for back wall protection.
Service TechnicianBoyd Coffee Company | Portland, OR | Jun 2010-Oct 2018
  • Managed 22 employees through out Washington State for Sales and Service.
  • Managed 13 Warehouses Inventory, Supplies, Building and Grounds.
  • Supervised 26 different Monthly Inventories Product and Equipment.
  • Training, Mentoring and Hiring.
  • Setting goals for my Region and expedited them.
  • Provided information to customers regarding repair or service options.
  • Assessed and identified issues with quick resolve to restore functionality.
  • Setup and operated diverse range of mechanical and manual servicing equipment.
  • Kept up with equipment knowledge and expertise through research and repair experience.
  • Installed new Hot / Cold beverage equipment systems and components according to service orders and manufacturers instructions. This included 110v, 208v, 220v, single and 3 phase units plus ran and plumbed water lines, according to manufacturers guidelines.
  • Water Filtration Installation, Maintenance and Exchange. Single, 2 stage and 3 stage water filters.
  • Developed preventive maintenance procedures and schedules for all on-site equipment.
  • Adhered to all company and OSHA-defined protocols for workplace safety.
  • Assisted maintenance team with completion of preventive maintenance for unscheduled services needed.
  • Streamlined preventive maintenance repair process to ensure timely completion.
  • Monitored installations to maintain compliance with local codes and industry best practices.
  • Mentored new employees on equipment operation and maintenance.
Insurance Sales AgentSelf Employed | Boise, ID | May 2004-Jun 2010
  • Exceeded company sales goals for new policies, while reaching the highest retention goal across five states and achieving other Awards.
  • Researched, analyzed beneficial insurance, investment options and made recommendations to client.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Sales ManagerBoyd Coffee Company | Portland, OR | May 1980-May 2004
  • Hired, Trained, Monitored of new employees in sales and equipment service throughout Washington and Idaho.
  • Managed 7 employees through out Washington State for Sales and Service.
  • Managed 7 Warehouses Inventory, Supplies, Building and Grounds
  • Supervised 14 different Monthly Inventories Product and Equipment
  • Kept up with latest trends and recommended enhancements to company product offerings.
  • Formalized sales process operations to promote acquisition of new customers.
  • Research, Tracked and Capitalized Weekly Sales to develope Senior Leadership Reports on emerging opportunities to build business which expanded Customer Base.
  • Generated sales by executing complete sales cycle process. Contract negotiations and close the sale.
  • Streamlined new market entry processes by developing and implementing Forecast Order System.
  • Partnered with marketing team to align sales strategy with Brand Messaging across all communication channels.
  • Increased Sales every Year Through Training, Mentoring and Hiring.
  • Boosted team morale and overall sales volume by creating Employee Incentive Sales contests.
Education and Training
High School DiplomaColville High School | | Colville, WA | May 1976
Licensed Sales Agent Allstate Insurance: Seattle Home LifeAllstate Insurance Educational Licensing | | Seattle, WA | Jul 2006
Licensed Family Financial Planning And Stock Trading. : Financial Planning Market InvestmentsIdaho State Investment Licensing | | Boise, ID | Jan 2007
Background Checks Badges Clearances
  • Silver Reef Casino /Ferndale, WA /2011

Background Checked - Badged - Clearances

  • Kitsap Navel Base /Bremerton, WA /2011

Background Checked - Clearances - Badged

  • TWIC /WA /2014

TWIC Background Checked- Fingerprinted - Badged - 5 year Card

  • BP Cherry Point Refinery /Blaine /WA /2014

Background Checked - Clearances - Badged

  • Skagit Casino /Burlington /WA /2014

Background Checked - Clearances - Badged

  • Legends Casino /Toppenish /WA /2015

Background Checked - Clearances

  • Bangor Trident Sub Base /Silverdale /WA /2016

Background Checked - Clearances - Badges

  • WPX Courier /Kent /WA /2016

Background Checked - Clearances - Badged

  • API /National /2017 - 2020

Background Checked - Class - Testing - OSHA Certification Number

  • Boyd Coffee Co. /Portland /OR /2010 - 2018

Drug Tested - Background Checked - Class - Testing - OSHA Certification Number

  • Farmer Brothers Coffee /Northlake /TX /2018 - 2020

Drug Tested - Background Checked - Testing - OSHA Certification Number

  • Farmer Brothers Coffee /Kent /WA /2018 - 2020

Class - Testing - Physical Machinery Test - Forklift Certification Number

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Farmer Brother Coffee
  • Boyd Coffee Company
  • Self Employed

School Attended

  • Colville High School
  • Allstate Insurance Educational Licensing
  • Idaho State Investment Licensing

Job Titles Held:

  • Service Technician
  • Insurance Sales Agent
  • Sales Manager

Degrees

  • High School Diploma
    Licensed Sales Agent Allstate Insurance : Seattle Home Life
    Licensed Family Financial Planning And Stock Trading. : Financial Planning Market Investments

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