Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dependable Service Technician skilled at building client loyalty and maintaining service standards. Highly trained in repair work and maintenance tasks. Diagnoses issues quickly to determine appropriate solutions. Proficient Service Technician bringing [Number] years of experience and expertise in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards. Hardworking [Job Title] skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work. Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance. Proficient [Type] Installer offering [Number] years of field experience focused on customer satisfaction. Strong mechanical and technical skills with good eye for detail. Versed in diagnosing and repairing issues with current systems and installing new systems. Talented [Type] Installer knowledgeable about managing inventory, schedules and new installations. Familiar with quality standards and documentation requirements. Experienced with various power tools, hand tools and reading tape measure accurately. Seasoned Installer with [Number] years of experience working on construction job sites in full compliance of safety and quality requirements. Skilled at meeting chJessicaging objectives and tight deadlines. Liaises with customers and contractors to accomplish projects on-time. Dependable Installer comfortably lifts [Number] pounds and follows all directions on projects. Over [Number] years working on [Type] installation projects involving [Type] components and materials. Careful worker with attention to detail. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Power tool mastery
  • Testing and analysis
  • Service ticket accuracy
  • [Type] component troubleshooting
  • Hand tool expertise
  • Mechanical abilities
  • Troubleshooting skills
  • Preventive maintenance
  • Following safety practices
  • Component repairs
  • Construction knowledge
  • Worksite preparation
  • Welding skills
Service Technician, 01/2019 to Current
Allied Universal SecurityRialto, CA,
  • Completed yearly maintenance visits, including examining previously completed work.
  • Engaged with customers to deliver outstanding customer services and secure repeat business.
  • Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
  • Setup and operated mechanical and manual servicing equipment.
  • Conducted reactive service appointments to diagnose and fix problems.
  • Traveled to a customer's home on pre-set appointment using company vehicle.
  • Logged services performed in service ticket system accurately.
  • Demonstrated efficiency and dedication to quality by successfully contributing to over [Number] completed jobs.
  • Completed daily appointment schedule to drive quality and timely service.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
Machine Operatoe, 08/2017 to 11/2018
Bj's Wholesale Club, Inc.Pittsfield, MA,
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Selected proper cutting tools, calculating parameters to manufacture components and parts.
  • Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs [Number]%.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Maintained work environments safe and efficient at all times.
Gas Attendant, 02/2007 to 04/2013
Rons Smoke ShopCity, STATE,
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Sold store items and vehicle services to customers.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Checked gas pumps for leaks or malfunctions and repaired faults.
  • Processed gas and amenities payments.
  • Refilled outdoor window maintenance stations with cleaning supplies and [Type] items.
  • Eliminated safety hazards, removed soiled items and collected trash from customer areas.
  • Responded to questions about local area and company services.
  • Maintained cleanliness, neatness and organization of all areas.
  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Processed average of [Number] transactions each day to keep workflows moving smoothly.
  • Activated fuel pumps to fill fuel tanks of vehicles with gasoline or diesel fuel.
Education and Training
GED: , Expected in 06/2011
Olean One Stop - Olean, NY,

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School Attended

  • Olean One Stop

Job Titles Held:

  • Service Technician
  • Machine Operatoe
  • Gas Attendant


  • GED

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