Service Team Member resume example with 1+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Food service professional with 11 years in FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Dynamic and accomplished catering and food service professional with prior work in social and corporate markets. Notable success in large-scale event planning, food preparation and menu development. Currently seeking an opportunity within a fast paced rewarding field outside of the restaurant industry where my customer service and sales background can shine. Experienced in the full managerial workings as an Owner Operator of my own landscaping company. Highlights Customer-oriented Full service restaurant background Culinary arts education with a proven sales record Adaptable Staff development talent Strong leader Honed marketing skills Supervisory skills Employee recruitment expertise Hiring and training Operations management

  • Strategic planning
  • Procedure development
  • Cost reduction and containment
  • Process improvement strategies
  • Inventory control
  • Staff retention
  • Personable
  • Team building
  • Relationship building
  • Productivity improvement specialist
  • Flexible
  • Dedicated
  • Client relationships
Service Team Member Goodwill Of North Georgia Loganville, GA,
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Developed and maintained exceptional customer service standards.
  • Ensured proper cleanliness was maintained in all areas of the bar and front of house.
  • Optimized profits by controlling food, beverage and labor costs on a daily basis.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Performed restaurant walk-through to gage timeliness and excellent service quality.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Counseled and disciplined staff when necessary.
Cashier / Service Team Member / Host / Bartender / Line and Prep Cook Goodwill Of North Georgia Alpharetta, GA,
  • Accepted payments tracked financial records and paid service team members.
  • Greeting guests and seating within a rotation.
  • Full menu table service with wine appetizer and dessert pairings.
  • Experience in large party and business party service over 100+ dinners.
  • Working with multiple staff members at one time to provide adequate service.
  • Pouring appropriate portions for alcoholic beverages to stay within product costs and profits.
  • Preparing ingredients and doing product stocking for front line cooks.
  • Preparing dishes to order working alongside fellow kitchen staff.
08/2014 to 03/2015
Charcutier / Dessert Plating/ Food Product Production Century House Tavern City, STATE,
  • Preparation and plating for a fine dining experience.
  • Managing a food product station.
  • Fresh produce handling.
  • Working with a line cook team to exact timing schedule of food products for service.
  • Developing new kitchen techniques for faster production.
  • Staff training on station duties and product knowledge.
2014 to 05/2014
Service Team Member Gondoliers Italian Pizza City, STATE,
  • Opening duties included front of house cleaning and table set ups.
  • Service line set up and basic salad bar food preparation.
  • Product transition from walk in cooler to service area.
  • Customer service and product sales as a table server.
  • Seating and customer greeting as host.
  • Staff development through local housing within a property I maintained.
  • New hire reviews with other staff members.
  • Staff financial management and assisting in cashiering.
  • Charcutier / Dessert Plating / Food Product Preparation.
2013 to 11/2013
Chef / Cook / Dishwasher J Christopher's City, STATE,
  • Produce food products to be sold through the kitchen by a service staff.
  • Manage the walk in cooler and freezer for quality control of food items checking for appropriate dates and spoiled foods.
  • Guiding fellow cooks into the basics of food preparation upon new hire.
  • Working with the front of house staff and managers to inform on the availability of products and what items to push in sales.
  • Working with a learning curve related to changing menu items and the.
  • development of the products to sell.
  • Multi position days included managing the dish pit and food preparation to accomplish both duties in a timely manner.
  • Garbage removal and property cleanup at the end of each shift to ensure all waste was removed and taken to the city dumpster as well sanitation of the restaurants surfaces and equipment.
  • Staff encouragement through a leadership role.
Expected in
Certificate of Completion: Wilderness Survival
Four Circles Recovery Center - Horse Shoe, North Carolina

Outward bound experience with wilderness survival skills training, team building exercises, and personal development.

Expected in
Phase 1 Certificate of Completion: Life skills management
Northstar - Bend, OR

community living environment focused on educational advancement, communication, financial management, job searching, art development, community building sober living.

Expected in
: Dramatic Arts / Massage Therapy
Kennesaw State University - Kennesaw, GA

Continuing education in Massage Therapy and Holistic Healing. Core classes and focus in the Dramatic Arts

Expected in
Certificate of Completion: Holistic Healing
Foundations Recovery Network - Roswell, GA

Holistic healing center focused on group and individual practice.


Hiking, Painting, Automotive mechanics and modification, Dramatic arts, Dancing, Singing, Food pairing, Health care, Exercising, Camping, Gardening.


Customer service, sales, cashiering, strong interpersonal skills,financial management, focus, leadership, managerial, quality control, staff development and staff training, supervision, team building, endurance, willingness to learn and grow within any job or industry.

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Resume Overview

School Attended

  • Four Circles Recovery Center
  • Northstar
  • Kennesaw State University
  • Foundations Recovery Network

Job Titles Held:

  • Service Team Member
  • Cashier / Service Team Member / Host / Bartender / Line and Prep Cook
  • Charcutier / Dessert Plating/ Food Product Production
  • Service Team Member
  • Chef / Cook / Dishwasher


  • Certificate of Completion
  • Phase 1 Certificate of Completion
  • Certificate of Completion

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