Service Team Member resume example with 1+ years of experience
(555) 432-1000 - - resumesample@example.com - -
Food service professional with 11 years in FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Dynamic and accomplished catering and food service professional with prior work in social and corporate markets. Notable success in large-scale event planning, food preparation and menu development. Currently seeking an opportunity within a fast paced rewarding field outside of the restaurant industry where my customer service and sales background can shine. Experienced in the full managerial workings as an Owner Operator of my own landscaping company. Highlights Customer-oriented Full service restaurant background Culinary arts education with a proven sales record Adaptable Staff development talent Strong leader Honed marketing skills Supervisory skills Employee recruitment expertise Hiring and training Operations management
|
|
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
- Developed and maintained exceptional customer service standards.
- Ensured proper cleanliness was maintained in all areas of the bar and front of house.
- Optimized profits by controlling food, beverage and labor costs on a daily basis.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Performed restaurant walk-through to gage timeliness and excellent service quality.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Counseled and disciplined staff when necessary.
- Accepted payments tracked financial records and paid service team members.
- Greeting guests and seating within a rotation.
- Full menu table service with wine appetizer and dessert pairings.
- Experience in large party and business party service over 100+ dinners.
- Working with multiple staff members at one time to provide adequate service.
- Pouring appropriate portions for alcoholic beverages to stay within product costs and profits.
- Preparing ingredients and doing product stocking for front line cooks.
- Preparing dishes to order working alongside fellow kitchen staff.
- Preparation and plating for a fine dining experience.
- Managing a food product station.
- Fresh produce handling.
- Working with a line cook team to exact timing schedule of food products for service.
- Developing new kitchen techniques for faster production.
- Staff training on station duties and product knowledge.
- Opening duties included front of house cleaning and table set ups.
- Service line set up and basic salad bar food preparation.
- Product transition from walk in cooler to service area.
- Customer service and product sales as a table server.
- Seating and customer greeting as host.
- Staff development through local housing within a property I maintained.
- New hire reviews with other staff members.
- Staff financial management and assisting in cashiering.
- Charcutier / Dessert Plating / Food Product Preparation.
- Produce food products to be sold through the kitchen by a service staff.
- Manage the walk in cooler and freezer for quality control of food items checking for appropriate dates and spoiled foods.
- Guiding fellow cooks into the basics of food preparation upon new hire.
- Working with the front of house staff and managers to inform on the availability of products and what items to push in sales.
- Working with a learning curve related to changing menu items and the.
- development of the products to sell.
- Multi position days included managing the dish pit and food preparation to accomplish both duties in a timely manner.
- Garbage removal and property cleanup at the end of each shift to ensure all waste was removed and taken to the city dumpster as well sanitation of the restaurants surfaces and equipment.
- Staff encouragement through a leadership role.
Four Circles Recovery Center - Horse Shoe, North Carolina
Outward bound experience with wilderness survival skills training, team building exercises, and personal development.
Northstar - Bend, OR
community living environment focused on educational advancement, communication, financial management, job searching, art development, community building sober living.
Kennesaw State University - Kennesaw, GA
Continuing education in Massage Therapy and Holistic Healing. Core classes and focus in the Dramatic Arts
Foundations Recovery Network - Roswell, GA
Holistic healing center focused on group and individual practice.
Hiking, Painting, Automotive mechanics and modification, Dramatic arts, Dancing, Singing, Food pairing, Health care, Exercising, Camping, Gardening.
Customer service, sales, cashiering, strong interpersonal skills,financial management, focus, leadership, managerial, quality control, staff development and staff training, supervision, team building, endurance, willingness to learn and grow within any job or industry.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Four Circles Recovery Center
- Northstar
- Kennesaw State University
- Foundations Recovery Network
Job Titles Held:
- Service Team Member
- Cashier / Service Team Member / Host / Bartender / Line and Prep Cook
- Charcutier / Dessert Plating/ Food Product Production
- Service Team Member
- Chef / Cook / Dishwasher
Degrees
- Certificate of Completion
- Phase 1 Certificate of Completion
- Certificate of Completion
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy