Administrative Assistant focused on driving productivity by leveraging strong front office management skills. Non-Certified Nursing Assistant with 1+ years work in fast-paced environment handling confidential paperwork, administering medication and providing quality patient care wanting to obtain a job with a health care system that promotes growth and education.
Licenses
Nursing Assistant, Medical Billing & Coding Medical Billing C.N.A CPR / First Aide CPR HIPAA. Medical Office Admin Certificate
Skill Highlights
Strong interpersonal skills C.N.A., CPR / First Aide, OSHA, & HIPAA Certified ICD-9, CPT, HCPCS Coding, 1500 Claim Form, Insurance Verification. Bookkeeping, Patient accounting and Billing procedures. Patient Education, Charting, Electronic Medical Records Excellent clinical, customer service and communication skills Knowledge of geriatric developmental factors and range emotion skills Knowledgeable of medical terminology & infection control standards
Meticulous attention to detail. Self-directed. Professional and mature. Resourceful. Microsoft Office proficiency. Strong interpersonal skills. Dedicated team player
Professional Experience
10/2014 to Current
Service SpecialistEcolab Inc. – Milledgeville, GA, Effectively controlled the release of proprietary and confidential information for general client lists. Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies. Completed and submitted clinical documentation in accordance with agency guidelines. Provided transportation, assistance and companionship to clients. Facilitated games and other activities to engage clients. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Kept facility stocked with necessary supplies, equipment and instruments. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures. Responsible for assisting in providing vocational and life skills training to customers with mental retardation and/or developmental disabilities to support them in reaching their maximum level of independence.
01/2014 to 09/2014
Lead Home Care StaffHome – City, STATE, Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies. Observed and documented patient status and reported patient complaints to the case manager. Planned, prepared and served meals and snacks according to prescribed diets. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Facilitated games and other activities to engage clients. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Responsible for the oversight of the Direct Care Professionals working in the group homes. Active in their on-going training, supervision and monitoring. Assist in coordinating and communicating with support professionals, the individuals' families and other support
01/2014 to Current
Personalized Living AssistantBrookdale – City, STATE, Observed and documented patient status and reported patient complaints to the case manager. Read and recorded temperature, pulse and respiration. Completed and submitted clinical documentation in accordance with agency guidelines. Collected urine and fecal samples. Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Provided transportation, assistance and companionship to clients. Cleaned and organized patients' living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Observed the resident's general, physical, and mental condition and reported all accidents and/or incidents to the Agency Manager or designate immediately. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Kept facility stocked with necessary supplies, equipment and instruments. Tended to patients with chronic illnesses. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Documented resident records on daily flow sheets. Sensitive to the needs of geriatric patients. Administered simple range of motion exercises. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
1992 to 04/2013
Administrative Assistant / MilitaryDEPARTMENT OF THE U.S. NAVY – , , Yokosuka, Japan Planned travel arrangements for executives and staff. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Maintained an up-to-date department organizational chart. Dispersed incoming mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Received and screened a high volume of internal and external communications, including email and mail. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Managed daily office operations and maintenance of equipment. Advised managers on organizational policy matters and recommend needed changes. Conducted new employee orientation to foster positive attitude toward organizational objectives. Directed personnel, training and labor relations activities. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Education and Training
Expected in 2015
Bachelor of Arts: Health Care Administration Ashford University - , GPA: 12/2009 - Current Ashford University BA in Health Care Administration. Office Administration and Human Resource Management and Business Administration coursework.
Expected in 2014
: Medical Billing & Coding Excel Learning Center - , GPA: 07/2013 - 05/2014 Excel Learning Center CNA/Patient Care Technician Medical Billing & Coding Specialist. Top 3% of class
Expected in 2009
Associate of Arts: Associate Central Texas College - , GPA: 12/2009 Central Texas College Associate in General Studies. Office Administration coursework
Presentations
“Planned travel arrangements for executives and staff. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences Planned travel arrangements for executives and staff. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Maintained an up-to-date department organizational chart. Dispersed incoming mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations
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