service specialist resume example with 1+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Skills
Customer Satisfaction
Spreadsheet Development
Billing and Invoicing
Schedule and Calendar Management
Verbal and Written Communication
Problem Solving
Creative Thinking
Multitasking and Prioritization
Flexible and Adaptable
Prioritization and Time Management
Proper Food Storage
Education and Training
Cooper High SchoolAbilene, TXExpected in 06/2021 ā āHigh School Diploma: - GPA:
Experience
American International Group - Service Specialist New Orleans, LA, 06/2022 - Current
Responded promptly to customers' concerns and coordinated swift resolutions to handle service issues.
Educated customers on special pricing opportunities and company offerings.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Magnolia Bakery - Cashier New York, NY, 02/2022 - 06/2022
Processed sales transactions to prevent long customer wait times.
Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
Performed data entry and recordkeeping tasks to track company correspondence and updates.
Firstservice Residential - Mail Handler Assistant Delray Beach, FL, 10/2021 - 11/2021
Operated mail processing equipment and manually sorted mail.
Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
Weighed parcels, calculating costs based on type, total weight and final destination.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Inspected times, dates, addresses and stamps of incoming and outgoing mail and checked for contraband.
Verizon - Cook Emeryville, CA, 08/2021 - 09/2021
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Set up and performed initial prep work for soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Grilled and deep fried various foods from meats to potatoes.
Modified standard recipes to address customer requests for substitutions or allergen concerns.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Executed proper techniques when preparing menu item ingredients.
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