LiveCareer-Resume

service professional to go specialist resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
In my 6 years at my current job I have managed to excel in every position I have opted to take on. I am very goal oriented and a hard worker, anything I am assigned to do I execute accordingly and in a timely manner. I could love the opportunity to show you my work ethic and be part of your team.
Highlights
  • Reliable and punctual
  • Reliable team worker
  • Neat, clean and professional appearance
  • Goal Oriented
  • Deliver exceptional customer service

  • Engaging personality
  • Fully Capable under pressure
  • Hard worker
  • Proven leader
  • Excellent multi-tasker
  • Fluent in Spanish
Education
Hallmark University San Antonio, TX Expected in 2009 Certification : Medical Information Specialist - GPA :
Skills and Accomplishments
 Inventive
  • Implemented a new systems to facilitate the TO GO Specialists job and allow them to execute more efficiently.
  • Set up forms to keep track of the pager communication system used by management, hosts, and TO GO Specialist.

 
Leadership
  • Responsible for coordination of up to 18 servers in restaurant with capacity of 200.
  • Recognized by peers and management for going above and beyond normal job functions.
  • Trained multiple employees in diverse positions and helped them achieve perfect execution of them.
Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding restaurant operations, product, promotions and orders.
  • Handled any guest worries or complaints.
 
Multitasking  
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Able to handle multiple calls at once without causing phone guests to become agitated.


Experience
Olive Garden Restaurant - Service Professional/ TO GO Specialist
City, STATE, 08/2010 - Current
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Promptly reported complaints to a member of the management team.
  • Communicated clearly and positively with co-workers and management.
  • Resolved guest complaints promptly and professionally.
  • Worked well with teammates and openly invited coaching from the management team.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
  • Properly portioned and packaged take-out foods for customers.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.

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Resume Overview

School Attended

  • Hallmark University

Job Titles Held:

  • Service Professional/ TO GO Specialist

Degrees

  • Certification

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