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Service Engineer Resume Example

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SERVICE ENGINEER
Summary
To use my automotive knowledge and skills gained from my education and real world experiences to gain a position in a professional automotive business that will combine my passion for the automotive world and my skills to benefit my employer and myself.
Experience
Service EngineerApr 2015 to Current
Company Name － City, State
  • Assisted Dealership Technicians in North America and occasionally United Arab Emirates (Dubai, Qatar) with completing vehicle repairs through online web forms and over the phone.
  • I worked in the Gas Engines group where I was promoted to an Escalated Handling Team member where I worked with dealerships that had vehicles that were down for extensive amount of times, had multiple repairs performed, or when the vehicle owner was requesting buyback.
  • Learned to navigate Ford Motor Company's online diagnostic systems, warranty documents, and prior approval forms.
  • I received 6 weeks of training when first entering the gas engines service engineer position but also did Ford's online courses in multiple commodities (transmissions, diesel engines, suspension, brakes, etc.).
Automotive TechnicianOct 2014 to Mar 2015
Company Name － City, State
  • Performed diagnostics using Snap-on Modis scanners and Multimeter's.
  • Performed smoke testing on evap and fuel systems, pressure testing on cooling systems, oil pressure testing, compression testing, ohm testing on wires and electrical component.
  • Maintenance repairs including oil and coolant leaks which involve engine part cooling system part replacement, suspension part replacement, brake parts replacements, fuel filters and fuel line replacements, A/C component replacement, multiple types of sensor replacements, tune ups, and interior electrical work on regular commuter vehicles.
  • Performed maintenance and installation of supercharged systems on 5.0L and 4.6L V8 Mustangs.
  • Performed body/metal work on classic cars, including frame section replacement, welding in battery boxes for racing applications, installing battle box frame supports for fox body mustangs, and sheet metal installation for wheel tubs.
  • Installed after market cold air intakes, throttle bodies, performance intakes, upgraded carburetors, distributors, updated wiring harnesses, performance rockers and lifters, upgraded injectors, long tube headers and full exhaust systems, performance fuel pumps and fuel pump wiring, performance clutches and clutch linkage, and after market cooling fans on multiple Ford V8 platforms.
Automotive TechnicianNov 2011 to Oct 2014
Company Name － City, State
  • Performed diagnostics and repairs on vehicles for the dealership to sell and on customer vehicles.
  • Performed basic maintenance including brake pads, rotors, and drum brake replacement.
  • Brake line and brake booster replacement, spark plugs, wires, coils, water pumps, thermostats, radiators, radiator hoses, cooling fans, serpentine belts, valve cover gaskets, intakes and intake gaskets, exhaust manifolds and gaskets, motor mounts, vacuum hoses, transmission gaskets and mounts, transmission lines and filters, fuel pumps and fuel lines, strut and shock replacement, lower and upper control arms, axle shafts, wheel bearings (bolt in and press in), tie rods, power steering lines, racks and pumps, tires, A/C compressors, condensers, accumulators and heater cores.
  • Performed major mechanical repairs including engine replacement, transmission replacement, transfer case, front and rear differentials, and gas tank replacement.
  • Replaced body parts including doors, fenders, bumpers, hoods, trunks and rear hatches.
  • HireDesk Applicant Tracking System http://www.AtsReview.com.
  • Replace interior pieces including seats, steering columns, radios, dash clusters, seat belts, HVAC head units, window motors, audio speakers, and shifter linkages.
  • Installed tracking devices in all of our sold cars which included installing ignition interupters and wiring in the GPS.
  • I was also moved to Ted's Used Cars other dealership, Saylorsburg Auto Sales in Saylorsburg, PA for a year and a half to assist their mechanic with a growing work load.
  • I also spent 2 weeks at an associated dealership, Bushkill Auto Sales in Wind Gap, PA, to fill in while they were in searching for a new technician.
Auto Detailer/TechnicianAug 2009 to Nov 2011
Company Name － City, State
  • I worked as a vehicle detailer in which i washed, waxed, buffed, vacuumed, shampooed, cleaned interior panels, windows, wheels and engine bays of their new and used car inventory.
  • I was in college at the time and I spent my college internships assisting a technician with their tasks.
Co-Op Auto TechnicianJun 2008 to Jun 2009
Company Name － City, State
  • I worked alongside of one of their top technicians while I was in co-op program for the Career Institute of Technology in Easton while I was in High School.
Education
Bachelor's degree, Field Service OperationspresentWeber State University － City, StateField Service Operations
Associates Degree, Applied Science Automotive Technology2011Northampton Community College － City, StateApplied Science Automotive Technology Internship at Louis Murante Auto Repair in Nazareth, PA * Internship at Brown Daub Buick Pontiac Chevrolet in Wind Gap, PA
Automotive Technology2009Career Institute of Technology － City, StateAutomotive Technology Completed program
Skills
audio, vehicle repairs, Auto Repair, basic, C, com, commodities, doors, electrical work, engineer, forms, frame, GPS, http, HVAC, Inspection, inventory, market, mechanical, mechanic, Windows, window, Multimeter, multimeters, oil, press, repairs, Sales, scanners, technician, phone, transmission, websites, welding, wiring
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Resume Overview

School Attended

  • Weber State University
  • Northampton Community College
  • Career Institute of Technology

Job Titles Held:

  • Service Engineer
  • Automotive Technician
  • Auto Detailer/Technician
  • Co-Op Auto Technician

Degrees

  • Bachelor's degree , Field Service Operations present
    Associates Degree , Applied Science Automotive Technology 2011
    Automotive Technology 2009

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