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Service Center Representative Resume Example

Resume Score: 80%

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SERVICE CENTER REPRESENTATIVE
Objective
To obtain a job as a quality-focused office assistant committed to approaching administrative tasks with tenacity and attention to detail.
Education
Bachelor of ScienceMechanical EngineeringMichigan State UniversityEast Lansing, MI | Current
Bachelor of ScienceProduct Design and DevelopmentEastern Michigan UniversityYpsilanti, MI | 2019
Skills

Attention to detail

Complex problem solving

Customer service experience

Leadership training

Works well in diverse team environment

Microsoft Office Suite

Quick learner

Strong communication skills

Work History
Residence Education and Housing ServicesService Center Representative | Michigan State University, East Lansing, MI | February 2015 - Current

Managed room keys and access cards to residence halls to ensure the safety and security of residents.

Evaluated individual needs of residents to devise effective and creative solutions to problems.

Logged and distributed mail and packages to residents.

Trained new employees in proper desk procedures.

Michigan State University Police DepartmentTraffic Worker | East Lansing, MI | August 2014 - August 2015

Directed traffic during special events at Michigan State University.

Adapted to special circumstances of guests and suggested logical solutions to problems.

Communicated directions to guests clearly and accurately.

McDonald'sCrew Member | Trenton, MI | September 2012 - August 2015

Greeted customers and recorded orders accurately.

Responded appropriately to customer complaints and resolved problems as necessary.

Assisted coworkers as necessary to facilitate order assembly and increase customer satisfaction.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Residence Education and Housing Services
  • Michigan State University Police Department
  • McDonald's

School Attended

  • Michigan State University
  • Eastern Michigan University

Job Titles Held:

  • Service Center Representative
  • Traffic Worker
  • Crew Member

Degrees

  • Bachelor of Science Mechanical Engineering
    Bachelor of Science Product Design and Development

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