Highly ambitious Claims Analyst with background in sales, customer service and analysis. Expertise in claims analysis, customer service and client needs assessments. Skilled customer service professional with experience in the claim management industry. Familiar with MS. Able to excel in time management. Trained in de-escalation and able to see conflict before it is presented to me which allows me to act quickly to resolve issues before the insured or client addressed them, resulting in a stronger relationship with clients and insureds. I am a quick learner with a passion for knowledge and advancing my career in claims management.
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