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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Experienced SERVER with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness. Successful at offering speedy assistance to maximize customer satisfaction. Dynamic ASSISTANT MANAGER with 10 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders. Efficient SERVER offering 10 years of experience satisfying clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations. Self-motivated and dependable SERVER offering 20 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Skills
  • Dish preparation
  • Buffet setup and takedown
  • Liquor, wine and food service
  • Table setting arrangements
  • Food inspection
  • Sales monitoring
  • Product and service knowledge
  • Orientating and training
  • Training and Development
  • Customer rapport
  • Strategic Planning
  • Customer relations
  • Time Management
  • Food presentation
  • Focused and disciplined
  • High volume production capability
  • Food Preparation
  • Cleaning and organization
  • Well-tuned palette
  • Foodservice sanitation
  • Team-oriented
Experience
01/2016 to 12/2021
Server Shift Leader Senior Lifestyle Corporation Overland Park, KS,
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
01/2010 to 12/2015
Cook/SERVER/Assistant Manager Maidpro Pooler, GA,
  • Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
  • Instructed new staff members on food handling procedures and techniques, maximizing efficiency 100%.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Watched new staff for concerns such as drug use and card skimming.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
01/2007 to 01/2009
House Cleaner Diamond Resorts Corporation Brian Head, UT,
  • Checked and changed linens and washed and dried dishes to maintain orderly homes.
  • Laundered bedding and made beds to minimize wrinkles in sheets and keep pillows fluffed.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
to
Server HUDSONS BBQ City, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Education and Training
Expected in 02/2009
GED:
WEST GA TECHNICAL - Waco, GA,
GPA:

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Resume Overview

School Attended

  • WEST GA TECHNICAL

Job Titles Held:

  • Server Shift Leader
  • Cook/SERVER/Assistant Manager
  • House Cleaner
  • Server

Degrees

  • GED

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