server shift leader resume example with 6+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Experienced Building Chief Engineer with 4 years of experience in the Field. Excellent reputation for resolving problems and improving customer satisfaction. Skilled in plumbing, electrical,appliances and HVAC repairs. Comfortable troubleshooting and performing diagnostics and working with sense of urgency. Committed to providing excellent customer service through warm and welcome environment and caring attitude, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Autocad and Planning
  • Outstanding abilities to train and build new teams .
  • Daily Progress Reports
  • Physical Strength and Stamina
  • Ventilation and Air Conditioning
  • Project Drawings
  • Building and Grounds Maintenance
  • Safety Monitoring and Compliance
  • Cutting Torches
  • Hand and Power Tool Operation
  • Facility Inspections
  • Metal Welding
  • Supply and Parts Ordering
  • Customer Satisfaction
  • Piping Systems Maintenance
  • Concrete Pouring and Finishing
Education and Training
Universiteti Politeknik I Tiranes Tirana, Expected in : Civil Engineering - GPA :
Bd (Becton, Dickinson And Company) - Server Shift Leader
Washington, DC, 06/2015 - 10/2016
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Managed tables throughout dining room to execute service at highest level.
  • Held performance reviews to identify and correct areas needing improvement.
  • Managed 8 servers and staff members to effectively foster team-oriented environment.
2020 Companies - Regional Sales Manager
Glendora, CA, 11/2016 - 08/2018
  • Executed strategic plans for growth and new acquisitions.
  • Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
  • Hired, trained and built high-performing team of New Managers.
  • Exceeded sales goals through effective time management and resource allocations.
  • Grew sales floor from 26 to 120 employees while expanding service delivery.
  • Boosted profits through effective supervision of entire sales department.
  • Increased profits by 300% through effective recoveries and sales.
Johns Hopkins Medicine - Plumber
Fulton, MD, 10/2018 - 06/2019
  • Repaired plumbing systems, components and equipment.
  • Complied with state plumbing codes throughout duration of each project.
  • Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
  • Installed valves, hangers, supports and flanges inside piping systems.
  • Completed preventive maintenance on water heaters, toilets, urinals and plumbing fixtures.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Inspected sewers and piping systems to assess quality and condition.
  • Worked with certified pipe welders by providing accurate pipe preparation and fitting.
Cushman & Wakefield - Chief Building Engineer
Topeka, KS, 09/2019 - Current
  • Conveyed thoughts and recommendations to supervisors, contractors and other stakeholders to resolve building-related problems.
  • Interpreted mechanical, electrical blueprints and schematics to perform installations or repairs.
  • Performed preventive maintenance and corrective repair to maintain buildings, industrial systems, equipment and grounds.
  • Responded quickly to emergencies and summoned additional assistance to mitigate potentially hazardous situations.
  • Organized and prioritized competing priorities to maximize personal and team productivity.
  • Spearheaded energy management program to drive performance and minimize operating costs.
  • Surveyed and tracked mechanical, plumbing and electrical equipment to enhance service quality and comply with preventive maintenance plans.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Executed tasks within time and budget constraints.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Wrote and revised maintenance procedures.
  • Installed, aligned and balanced new equipment while managing work of 3 employees.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Contributed to development, implementation and execution of maintenance programs.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Pool service, cleaning and chemical balance on daily basis.
  • Worked with HVAC VRF system , including :replacing fan motors, boards, fuses, inspection and reading error codes.
Albanian :
Native/ Bilingual
Negotiated :
Arabic :
Negotiated :
Italian :
Negotiated :
English :
Full Professional
Negotiated :

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Resume Overview

School Attended

  • Universiteti Politeknik I Tiranes

Job Titles Held:

  • Server Shift Leader
  • Regional Sales Manager
  • Plumber
  • Chief Building Engineer


  • Some College (No Degree)

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