Server Shift Leader Resume Example Shoneys

SERVER SHIFT LEADER

Professional Summary

Proactive [Job Title] with [Number] years of experience working in [Type] restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Motivated [Job Title] with [Number] years experience successfully serving customers in busy, [Type] restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Service-oriented [Job Title] with [Number] years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision. Cheerful [Job Title] offering [Number] years of experience in fast-paced diner and short-order restaurant settings. Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks. Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in [Type] management and extensive experience in food service. Committed to enhancing customer experiences while cutting overall costs. Experienced [Job title] bringing demonstrated success in developing and motivating strong restaurant teams to assist [Number] customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.

Accomplishments

Documented and resolved [Issue] which led to [Results].

Skills

Accurate money handling
Bill computation
Upselling techniques
Food spoilage prevention
Food and beverage pairings
Tableside Service

Daily specials memorization
Order accuracy
Dining area maintenance
Guest seating arrangements
High-volume dining
Menu presentation

Work History

08/2019 to 06/2020Server Shift LeaderShoneys | Lumberton, NC

Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Prepared specialty desserts for customers including [Type] and [Type].
Managed food resources, memorized orders and coordinated service in [Number]-table restaurant.
Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
Greeted and maintained relationships with regular customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.

09/1998 to 05/2018Administrative AssistantPatapsco Builders & Concrete | Catonsville, MD

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Monitored [Job title]'s work calendar and scheduled appointments, meetings and travel.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Managed [Software] databases converting complex data into easy-to-interpret data.
Managed accounts payable and receivable for [Type] office grossing $[Amount] per year.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

01/2001 to 08/2003BartenderPop B's Bar | Baltimore, MD

Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Developed new signature cocktails to support bar marketing brand and increase profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Maintained accurate cash drawer of $[Amount] per shift.
Implemented drink prep procedures that reduced wasted stock by [Number]%.
Reduced inventory losses by [Number]% by managing beverage inventory with [Software].
Closed out cash register with [Number]% accuracy and prepared cashier report.
Developed drink menu with creative [Type]-based cocktails, contemporary wines and [Type] beer.
Conducted [Timeframe] inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Received over [Number] beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
Stayed up-to-date on state laws regarding alcoholic beverage services and maintained [Number]% compliance for inspections.
Recruited and trained [Number] bartenders and barbacks and scouted and auditioned performers for various special events.
Operated efficiently in high-volume setting to prepare and serve more than [Number] drinks per hour.
Set up glassware, liquor and other necessary supplies for special events.
Set up bar for operation, obtained cash bank and stocked service bar.
Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
Waited on up to [Number] customers at bar and at [Number]-table bar area.
Managed $[Amount] in cash with no losses on regular days with totals of more than $[Amount] in revenue during special promotions or sporting events.
Poured and prepared mixed drinks for over [Number] customers daily and created new libations drawing in clientele.

Education

High School DiplomaHACC , York, PA

Nail Tech

Went to nail tech school in 2007. This is aso a Hobbie i enjoy doing for my friends.

Resume Overview

Companies Worked For:

Shoneys
Patapsco Builders & Concrete
Pop B's Bar

School Attended

HACC

Job Titles Held:

Server Shift Leader
Administrative Assistant
Bartender

Degrees

High School Diploma

Server Shift Leader Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes