server shift leader resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Outgoing and personable with progressive experience in establishments driven by customer satisfaction. Dependable and flexible individual employee, strong problem-solving and time management skills.
Reliable and friendly adapt at learning and mastering new concepts and skills. Passionate about helping people and creating satisfying experiences.
Skills
Memorization
Organized
Team leadership
Approachable
Strong communication skills
Reliable and dependable
Quick problem solver
Reliable transportation
Understands mobility assistance needs
General housekeeping ability
Calm and level-headed under duress
Adaptability
Active listening
Patience
Education and Training
ISucceeded VirtalHighschool Boise, IDExpected in 02/2020 ā āHigh School Diploma: - GPA:
Experience
Bd (Becton, Dickinson And Company) - Server Shift Leader Milan, TN, 07/2020 - 09/2021
Cleaned dishes with detergent, rinsing and sanitizing chemicals.
Provided exceptional service to high volume of daily customers.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Collaborated with host, bus person and cook to serve up food and beverage options.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Cleared dishes from tables during and after meal service to maintain clean dining area.
Trained and acclimated new servers to restaurant's culture and operations.
Created positive guest experience by listening to guest needs and recommending options to meet requests.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Cleaned and sanitized kitchen equipment, utensils, and work stations.
Restocked cupboards, refrigerators and service stations with new food items or supplies.
Prepared food for service based on daily specials and chef's needs.
Cigna - Stocker Sunrise, FL, 11/2019 - 07/2020
Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways.
Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.
Updated signage to reflect new pricing or temporary promotional strategies.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Moved and rebuilt shelves, racks, and displays to increase visibility of merchandise.
Stocked and rotated products, supplies and paper goods.
Counted and stocked merchandise as specified by inventory control log.
Properly disposed of debris and box packaging.
Blocked and faced all products on shelves and displays to meet company policies.
Firstservice Residential - Server/Busser Oakland Park, FL, 12/2016 - 10/2019
Placed reservations through phone and email into [Software].
Managed closing duties, including restocking items and reconciling cash drawer.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Promoted desserts, appetizers and specialty drinks.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Shake Shack - Restaurant Team Member Salt Lake City, UT, 07/2015 - 12/2016
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Took customers' orders by recording requested menu items, substitutions and add-ons.
Accepted payments and made change to process transactions.
Washed, peeled, cut and measured recipe ingredients.
Kept work areas, utensils and pans cleaned and sanitized.
Verified orders and bagged items for easy transport.
Completed opening, closing and shift change tasks to promote store efficiency.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
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