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Dependable server with 3 years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. I also want to succeed in a stimulating and challenging environment, building the success of the company while experiencing advancement opportunities.
Dependable, hard worker with over 3 years of successful experience in customer assistance and relationship development. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in Business Administration . Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry].
Proven success in leadership, operational excellence and organizational development with keen understanding of elements of business. Recognized for inspiring management team members to excel and encouraging creative work environments.
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- Experience providing excellent customer service in a fast-paced environment.
- A positive attitude and ability work well under pressure with bussers, cooks and other staff.
- Able to perform high-quality work while unsupervised.
- Able to handle money accurately and operate a point-of-sale system.
- Ability to work in a fast-paced work environment and deliver orders in a timely manner.
- Directed activities of a team of skilled kitchen workers preparing and serving meals.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Trained team members in successful strategies to meet operational and sales targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Aids with computers, including reservations, printing, scanning, software assistance, internet troubleshooting, logging into the network, and e-books, to enable library customers to successfully use the technology the library offers.
- Performs related library services and provides customer service to library patrons.
- Works under general supervision, independently developing work methods and sequences.
- Cleans facility and/or related equipment to ensure that facilities meet established standards/regulations, to ensure that rental equipment is clean and safe, and ensure a safe working environment.
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
- Greeted incoming office guests, answered questions and directed individuals to desired locations to enhance team efficiency.
- Interacted with customers professionally by phone, email, or in-person to provide information and directed to desired staff members.
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise to customers based on their needs and preferences.
- Completed all cleaning, stocking and organizing tasks in assigned area.
- Built relationships with customers to increase the likelihood of repeat business.
- Prompt, friendly, courteous service delivered with a pleasant attitude is essential.
- Successfully communicated with all team members to navigate job duties and complete daily tasks.
- Collaborated with team members to complete efficient work and bring in top hauls.
- Closely followed protocols for emergency situations, maintaining calmness and efficiency.
Broward College - ,
GPA: 3.0
Hollywood hills High - ,
GPA: 4.3, Top 15% of Class
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Resume Overview
School Attended
- Broward College
- Hollywood hills High
Job Titles Held:
- Server Shift Leader
- Student Worker
- Crew member
Degrees
- Associate Degree
- High School Diploma
- Awarded a Business Specialist Certificate
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